Hi, I’m
Katrina B. Best
...
Imperial Beach,CA
Summary
Resourceful and experienced worker offering expertise in customer service, coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Maintain organized, clean and safe work areas with diligent attention to important details.
Overview
5
years of professional experience
1
Certification
Work History
Access Psychology
Administrative Assistant
06.2023 - 08.2025
Job overview
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Liaised between clients and vendors and maintained effective lines of communication.
- Established strong relationships with external providers, facilitating seamless communication and collaboration in patient care.
- Assisted providers in understanding their referral plans, leading to enhanced patient compliance and satisfaction.
La Mesa Adventist Church
Creative Graphic Designer
12.2020 - 09.2022
Job overview
- Photographed new products, clipped images, and cataloged final versions for future graphics assets.
- Held weekly group meetings to address concerns, hash out issues, and brainstorm new ideas.
- Helped optimize final delivery with advice on presentation, design, and formatting.
- Enhanced results by developing advanced Canva abilities and integrating new design techniques.
La Mesa Adventist Church
Youth Ministry Leader
09.2020 - 09.2022
Job overview
- Advocated for needs of youth with other youth ministry leaders and coordinated resources to meet both individual and group needs.
- Improved long-term outcomes of the ministry by modeling positive behaviors, planning in advance, and using opinions from our audience to form a better and more engaging environment.
- Helped children to develop positive self-esteem and sense of self-worth.
- Lead weekly youth group services for 25+ people.
ACES
Registered Behavior Technician
03.2022 - 08.2022
Job overview
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Worked as part of collaborative team to address changing needs of children and families.
- Learned specialized behavior approaches to implement behavioral strategies.
- Supported client using principles of applied behavior analysis.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
Boney's Bayside Market
Deli Associate
06.2021 - 06.2022
Job overview
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
California State University San MarcosSan Marcos, California
Bachelor's Degree from Psychology
06.2024
University Overview
- Dean's List Fall 2022
San Diego AcademyNational City, California
High School Diploma
06.2020
University Overview
- Coursework: AP Physics, AP Calculus, AP Chemistry
- Volunteered at La Mesa Adventist Church
- Volunteered at a Mission's Trip to Guatemala April 2018
- Sports: Varsity Volleyball, Varsity Basketball, Varsity Softball
- GPA: 3.85 GPA
Skills
Deadline adherence
Administrative support
Data entry
Time management
Multitasking
Microsoft Excel
Customer service
Reception oversight
Professional communication
Team collaboration
Time management
Multitasking
Certification
Former RBT - Registered Behavior Technician
Timeline
Administrative Assistant
Access Psychology
06.2023 - 08.2025
Registered Behavior Technician
ACES
03.2022 - 08.2022
Former RBT - Registered Behavior Technician
03-2022
Deli Associate
Boney's Bayside Market
06.2021 - 06.2022
Creative Graphic Designer
La Mesa Adventist Church
12.2020 - 09.2022
Youth Ministry Leader
La Mesa Adventist Church
09.2020 - 09.2022
San Diego Academy
High School Diploma
California State University San Marcos
Bachelor's Degree from Psychology