Katrina Brookshire
EAST FLAT ROCK,NC
Summary
Dynamic Quality Manager with a proven track record at Smurfit Westrock, excelling in internal auditing and compliance monitoring. Spearheaded root cause analysis to enhance operational excellence and fostered teamwork through effective training. Cultivated strong supplier relationships, driving customer satisfaction and implementing corrective actions for continuous improvement.
Overview
29
29
years of professional experience
Work History
Quality Manager
Smurfit Westrock
01.1997 - Current
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Improved quality processes for increased efficiency and effectiveness.
- Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
- Devised specifications for processes.
Education
Associate of Science - Buisness
Lake Sumter Community College
Leesburg Fl 05-1994
Skills
- Internal auditing
- Quality management systems
- Compliance monitoring
- Corrective actions
- Team Training
- Customer satisfaction
- Operational excellence
- Problem-solving
- Teamwork and collaboration
- Customer service
Timeline
Quality Manager
Smurfit Westrock
01.1997 - Current
Associate of Science - Buisness
Lake Sumter Community College
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