Summary
Overview
Work History
Education
Timeline
Generic

Katrina burley

Middletown,DE

Summary

Knowledgeable security position with substantial background in union representation and labor relations. Successfully mediated disputes and facilitated communication between management and employees, leading to improved workplace harmony. Demonstrated excellent negotiation and problem-solving skills, ensuring fair treatment and compliance with labor agreements. Also, maintained and supervised offenders performing multiple tasks including but not limited to conducting headcount, feeding and securing the perimeter.

Overview

25
25
years of professional experience

Work History

Shop Steward

Sate of Delaware
02.2018 - Current
  • Facilitated communication between management and employees to resolve workplace issues.
  • Oversaw adherence to labor agreements, ensuring compliance with established policies.
  • Educated team members on collective bargaining agreements and employee rights.
  • Mediated conflicts and disputes, promoting a harmonious work environment.

Crisis Negotiation

State Of Delaware, Department Of Correction
02.2016 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Correctional Sergeant

State Of Delaware, Department Of Correction
10.2000 - Current
  • Assisted in maintaining safety and security protocols within correctional facilities.
  • Monitored inmate behavior to ensure compliance with facility regulations.
  • Conducted regular inspections of premises to identify potential hazards or security breaches.
  • Documented incidents and prepared reports for review by supervisory staff.
  • Collaborated with team members to develop effective communication strategies during emergencies.
  • Participated in training sessions on conflict resolution and crisis management techniques.
  • Engaged in ongoing professional development to enhance knowledge of correctional practices and policies.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Resolved issues and disputes between inmates professionally and respectfully.
  • Improved staff performance by providing training and guidance on institutional policies and best practices.

Education

High School Diploma -

Wilmington High School
Wilmington
06-1993

Timeline

Shop Steward

Sate of Delaware
02.2018 - Current

Crisis Negotiation

State Of Delaware, Department Of Correction
02.2016 - Current

Correctional Sergeant

State Of Delaware, Department Of Correction
10.2000 - Current

High School Diploma -

Wilmington High School

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Katrina burley