Katrina Cantu
Poulsbo,WA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Dental Assistant
Dr.Omar
San Diego, CA
12.2020 - 07.2021
- Maintained accurate inventory of supplies and materials, reporting low stock to relevant persons.
- Kept records updated and accurate with patient personal, insurance and dental history information.
- Greeted patients in waiting area and escorted to operatory.
- Fabricated temporary restorations or custom impressions from preliminary impressions.
- Promoted sustainable oral health, educating patients on procedures and at-home care.
- Prepared compounds and supplies for temporary dental applications.
- Performed preventive maintenance on dental equipment.
- Supported dentists and hygienists with expert chair-side clinical assistance.
- Managed smooth patient hand-offs between administrative and medical personnel.
- Assisted in training new dental assistants on office procedures.
Barista
Dutch Bros
Everett, Washington
12.2019 - 09.2020
- Addressed and resolved customer issues to promote satisfaction.
- Retained knowledge of menu items to assist customers with beverage selections.
- Followed money handling guidelines to verify check total, monitor tip disbursement and manage cash drawer.
- Documented complex orders to accurately process payments in POS system.
- Cleaned and sanitized work areas and utensils.
- Navigated periods of high volume with calm demeanor to keep store operating to standard.
- Cleaned prep areas and replenished supplies to maintain safe and healthy work environment.
Assistant Teacher
Kids N Us
Lake Stevens, Washington
06.2019 - 2019
- Supported lead teachers in classroom management and behavior guidance.
- Engaged with children to promote social skills and emotional development.
- Supervised children during playtime and outdoor activities for safety.
Barista
Rockin Moos Java
Marysville, Washington
- Maintained presentable front counter with frequent cleaning and organizing.
- Supported team productivity by restocking supplies and completing checklists during slow periods.
- Identified and reported on supply needs for new inventory orders.
- Achieved high inspection scores by following health department requirements.
- Satisfied customers consistently, quickly meeting needs with knowledgeable service.
Military
US Navy
Chicago, Illinois
- Managed time effectively while balancing multiple tasks such as following up with leads from different sources or attending events during evenings/weekends.
- Maintained knowledge of current military policies, regulations, benefits, and educational opportunities to provide accurate information to prospects.
- Developed and enhanced organizational systems, succession plans and charts.
Assistant Manager
Via Rv
Lynnwood, Washington
- Delegated tasks to appropriate staff members for optimum productivity.
- Uphold brand image by maintaining branch cleanliness, approachability and service.
- Optimized inventory for maximum revenue generation.
- Maintained operational performance with skillful execution of opening and closing procedures.
- Analyzed sales data to identify trends and opportunities for growth or improvement within store.
- Assisted with hiring, training, and evaluating new staff members.
Education
High School -
Marysville Pilchuck High school
Marysville, Wa05-2017
Skills
- Equipment Sterilization
- Patient Education
- Clinical Support
- Inventory Management
- Attention to Detail
- Empathy and Compassion
- Organizational Skills
- HIPAA Compliance Understanding
- Office Management
- Stress Management Techniques
- Multitasking Abilities
- Interpersonal Communication
- Problem Solving Abilities
- Time Management
- Reliability
- Problem-Solving
- Patient Flow Management
- Teamwork and Collaboration
Timeline
Dental Assistant
Dr.Omar
12.2020 - 07.2021
Barista
Dutch Bros
12.2019 - 09.2020
Assistant Teacher
Kids N Us
06.2019 - 2019
Barista
Rockin Moos Java
Military
US Navy
Assistant Manager
Via Rv
High School -
Marysville Pilchuck High school