Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Katrina Cha

Fresno,CA

Summary

Dependable worker with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

1
1
year of professional experience

Work History

Crew Member Closer

McDonalds
Fresno
03.2023 - Current
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Drove team success by quickly completing assigned tasks.
  • Upheld high standards of productivity and quality in operations.
  • Presented orders to guests within anticipated service times.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints in a professional manner.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Maintained clean and organized workspace for optimal efficiency.

Education

High School Diploma -

Mclane High School
Fresno, CA
06-2023

Skills

  • Menu Memorization
  • Inventory Restocking
  • Customer Engagement
  • Safe Food Handling
  • Customer Service
  • Workplace Efficiency
  • Cash Handling
  • Positive Company Representation
  • Time Management
  • Store Opening and Closing
  • Initiative and Self-Motivation

Accomplishments

  • Employee of the Month

Languages

Hmong
Professional
English
Professional

Timeline

Crew Member Closer

McDonalds
03.2023 - Current

High School Diploma -

Mclane High School

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Katrina Cha