Katrina Cruz
Fort Sill,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. While I love working in the classroom with the children I would to expand my career and knowledge with CYS. I have been working with and learning with the administrative assistant's and feel like I would be a perfect fit for this job.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Child Care Assistant
CYS
02.2022 - Current
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Maintained clean, organized, and inviting classroom spaces to foster a positive learning environment.
- Ensured physical safety of children by closely supervising during indoor and outdoor playtime.
- Managed daily routines efficiently while remaining flexible to accommodate the unique needs of each child care setting or family situation.
Waitress Supervisor
Avalon Bluewater
02.2020 - 01.2022
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
Education
High School Diploma -
Avalon High School
Avalon, CA06.2014
Skills
- Health and safety
- Literacy support
- Special Needs Care
- Behavior Management
- CPR training
- Workflow Optimization
- Filing
- Data Entry
- Office Administration
- Prioritization
- Filing and data archiving
- Microsoft Excel
- Patient Scheduling
Certification
- Completed Modules Training - 2023
Languages
Spanish
Native or Bilingual
Timeline
Child Care Assistant
CYS
02.2022 - Current
Waitress Supervisor
Avalon Bluewater
02.2020 - 01.2022
High School Diploma -
Avalon High School
- Completed Modules Training - 2023
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