Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Affiliations
Accomplishments
Websites
Timeline
Generic

Chloe Voges-Strozzi

Stuttgart,AR

Summary

Customer Service Representative recognized for exceptional productivity and efficient task execution. Expertise in communication, problem-solving, and time management enhances operational effectiveness in customer service settings. Strong listening, empathy, and patience skills foster positive customer relationships and effectively address needs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Child Care Assistant

Trac
Jamestown, ND
02.2023 - 05.2025
  • Supervised and ensured safety of children during daily activities and outings.
  • Engaged children in developmentally appropriate activities to foster growth.
  • Supported lead providers by implementing structured routines for meals, naps, and playtime.
  • Maintained sanitized and organized environments for optimal child safety.
  • Collaborated with parents to accommodate individual child needs and preferences.
  • Facilitated group activities to encourage creativity and imagination among children.
  • Documented daily observations of children's progress for communication with families.
  • Responded swiftly to emergencies while adhering to first aid protocols.

Casino Floor Runner/Bookkeeper

Town Pump
Bozeman, MT
07.2019 - 01.2023
  • Greeted customers, signed customers up for the loyalty program.
  • Checked customers in and out of the casino.
  • Made drinks and food as well as serving to the customer.
  • Handles large amounts of cash including all of the bookkeeper for casino operations.

Quality Control Coordinator

Barnard Construction
Indiantown, FL
03.2018 - 05.2019
  • Organizing files and collecting data to be entered into the computer from various jobsite personnel.
  • Maintaining and controlling a database for lab results for the entire jobsite.
  • Tracking labor, pump and equipment hours for the entire jobsite and reporting them to the government.
  • Creating reports for daily progress on the job site and finalizing them for submission to the owners.
  • Analyzing the database for errors.
  • Reporting problems with the data and correcting errors.
  • Accurately entering information into various computer programs.
  • Keeping company information confidential.
  • Writing professional meeting minute notes for the weekly job progress.

Server | Bartender

Cj's Bar and Grill
Billings, MT
09.2015 - 01.2018
  • Utilized knowledge of mixed beverages, specialty liquors and craft beers to serve customers and provide wait staff with well-prepared drinks in a timely fashion
  • Provided outstanding hospitality to customers to gain appreciation, satisfaction and return service.
  • Created a welcoming and enjoyable experience ensuring customer satisfaction by maintaining a friendly, accommodating and positive attitude.
  • Opened and closed restaurant independently, restocked depleted items daily, signed checks to distributors, helped prepare for events.
  • Continuously ran food form the expo line and bussed tables.
  • Trained new wait staff and bartenders.
  • Worked diligently to assist co-workers when necessary.

Dental Assistant | Front Desk Administrative Assistant

Benchmark Dental P.C
Billings, MT
02.2015 - 01.2018
  • Presenting the proper instruments to the dentist during procedures.
  • Sterilizing instruments and rooms after patient use.
  • Accurately updating a patient's computer files and paper charts.
  • Preparing for impressions and restorations as well as taking them.
  • Ancillary services, teeth whitening, orthodontics, night guards.
  • Taking x-rays and uploading them into patient charts.
  • Scheduled new patients and patients returning for services.
  • Submitted new claims to insurance and took payments.
  • Keeping patient information and charts confidential.

Treatment Service Specialist

AWARE, inc
Billings, MT
08.2012 - 08.2015
  • Help to eliminate the risk of removing students from school and or home.
  • Provide cooperative group management skills, social skills and communication skills in the school setting.
  • Maintain structure of the school.
  • Inform parents of community resources and offer support.

Mental Health Counselor

Yellowstone Boys and Girls Ranch
Billings, MT
02.2011 - 08.2012
  • Supervision of youth in a residential treatment setting.
  • Counsel youth one on one and establish professional relationships.
  • Facilitate groups on coping skills, life skills, pastoral care and recreational therapy.
  • Documenting patient/client progress.

Education

Bachelor of Science - Health and Human Development/ Child Services Minor

Montana State University
Bozeman, MT
12.2011

High School Diploma -

Billings West High School
Billings, MT
05-2007

Skills

  • Crisis intervention
  • Mental health counseling
  • Quality assurance
  • Behavioral health support
  • Dental assisting
  • Group and individual therapy
  • Recreational therapy
  • Medical scheduling
  • Child and family counseling
  • Social work expertise
  • Sales experience
  • First aid and CPR certification
  • Team collaboration
  • Record keeping
  • Health regulations compliance
  • Behavior management strategies
  • Activity planning and supervision
  • Time management skills
  • Positive reinforcement techniques
  • Conflict resolution skills
  • Patience and empathy in care
  • Communication proficiency
  • Safety awareness training
  • Curriculum development for early childhood education
  • Teamwork orientation in social services

Certification

  • Bartender License
  • AED Certification
  • CPR/First Aid

Personal Information

Work Permit: Authorized to work in the US for any employer

Affiliations

  • Health and fitness
  • Animal Advocate
  • Continuing education credits for relevant degree

Accomplishments

  • First Aide CPR Certified
  • Bachelors Degree in Health and Human Development with a Child Services Minor

Timeline

Child Care Assistant

Trac
02.2023 - 05.2025

Casino Floor Runner/Bookkeeper

Town Pump
07.2019 - 01.2023

Quality Control Coordinator

Barnard Construction
03.2018 - 05.2019

Server | Bartender

Cj's Bar and Grill
09.2015 - 01.2018

Dental Assistant | Front Desk Administrative Assistant

Benchmark Dental P.C
02.2015 - 01.2018

Treatment Service Specialist

AWARE, inc
08.2012 - 08.2015

Mental Health Counselor

Yellowstone Boys and Girls Ranch
02.2011 - 08.2012

Bachelor of Science - Health and Human Development/ Child Services Minor

Montana State University

High School Diploma -

Billings West High School
Chloe Voges-Strozzi