Summary
Overview
Work History
Education
Skills
Certification
Timeline
Section name
Generic

YOLANDA R. HARBOR

Los Angeles,CA

Summary

Dedicated and compassionate professional with over 10 years of combined experience in community care coordination, child care, public service, and team leadership. I possess a proven ability to establish rapport with diverse populations, manage multiple priorities, and deliver exceptional support in dynamic environments. My background includes client advocacy, supervision, and operations management.

Overview

24
24
years of professional experience
1
1
Certificate

Work History

Child Care Assistant

06.2025 - Current
  • Provide comprehensive care and supervision of children engaged in educational and recreational activities.
  • Collaborate effectively with educators and staff to support lesson plans and classroom management.
  • Ensure the safety, cleanliness, and engagement of children in their care.
  • Maintain open communication with parents and guardians regarding their children’s progress and requirements.

Care Coordinator

Urban Alchemy
02.2022 - Current
  • Oversee care services for individuals experiencing homelessness and behavioral health challenges.
  • Conduct client intakes, assessments, and follow-ups to facilitate access to housing, healthcare, and social services.
  • Foster partnerships with city agencies and nonprofit organizations to connect clients with community resources.
  • Maintain meticulous case documentation and adhere to strict confidentiality standards in accordance with program protocols.

Crisis Intervention and Emotional Support Specialist

10.2019 - Current
  • Provide comprehensive crisis intervention and emotional support to individuals in need, demonstrating professionalism and empathy.
  • Assist elderly and disabled clients with personal care, ensuring they perform daily activities independently.
  • Monitor health status, administer medications as prescribed, and maintain open communication with healthcare professionals.
  • Foster trusting relationships with clients to promote emotional well-being and enhance their independence.

Merchandiser

SAS Retail Services
10.2019 - 07.2020
  • Implement product displays, manage inventory, and adhere to store planograms to optimize product visibility and sales performance.
  • Collaborate closely with store management to enhance product visibility and drive sales objectives.
  • Maintain accuracy and efficiency under demanding deadlines across multiple store locations.

Ambassador

R.A.C.E. (Reclaiming America’s Communication through Empowerment)
03.2016 - 07.2019
  • Champion community engagement and empowerment initiatives that foster social cohesion and individual growth.
  • Promote effective communication and leadership development programs within diverse populations.
  • Organize events and workshops to educate and support local communities.

Mail Carrier

United States Postal Service (USPS)
12.2012 - 04.2016
  • Deliver and collect mail on established routes, ensuring timely and accurate delivery to customers.
  • Provide exceptional customer service in high-volume environments, upholding the highest standards of accuracy and reliability.
  • Trained New Hires on Route Organization and Postal Service Standards

Lead Landscaper Supervisor

Community Development Commission, County of Los Angeles
10.2001 - 12.2008
  • Supervised landscape crews responsible for maintaining public housing properties and county facilities.
  • Managed scheduling, training, and performance evaluations of team members.
  • Oversaw procurement and inventory of landscaping materials and equipment.
  • Ensured compliance with safety and environmental regulations.

Education

Medical Billing and Coding -

Infotech Career College
01.2010

NCCER Core Curriculum - undefined

Los Angeles County Office of Education / Institute of Network Technology
01.2003

High School Diploma - undefined

Sojourner Truth High School
06.1991

Skills

  • Client & Case Management
  • Crisis Intervention
  • Community Outreach
  • Leadership & Supervision
  • Team Coordination
  • Child Care Assistance
  • Confidential Documentation
  • Communication & Customer Service
  • Time Management

Certification

hi school diploma

Timeline

Child Care Assistant

06.2025 - Current

Care Coordinator

Urban Alchemy
02.2022 - Current

Crisis Intervention and Emotional Support Specialist

10.2019 - Current

Merchandiser

SAS Retail Services
10.2019 - 07.2020

Ambassador

R.A.C.E. (Reclaiming America’s Communication through Empowerment)
03.2016 - 07.2019

Mail Carrier

United States Postal Service (USPS)
12.2012 - 04.2016

Lead Landscaper Supervisor

Community Development Commission, County of Los Angeles
10.2001 - 12.2008

NCCER Core Curriculum - undefined

Los Angeles County Office of Education / Institute of Network Technology

High School Diploma - undefined

Sojourner Truth High School

Medical Billing and Coding -

Infotech Career College

Section name

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YOLANDA R. HARBOR