Katrina Dallas
Orlando,FL
Summary
Dynamic professional with a proven track record at Orlando Foot and Ankle Clinic, excelling in patient care and insurance verification. Demonstrates exceptional communication skills and data entry proficiency, ensuring efficient operations and high-quality service. Known for a strong work ethic and the ability to foster trust, enhancing patient experiences and clinic efficiency.
Overview
12
12
years of professional experience
Work History
Sterling Medical
Insurance Verification
Orlando, FL
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Medical Assistant
Orlando Foot And Ankle Clinic
Lake Mary, FL
08.2020 - 09.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
KFC
Shift Supervisor Coffee Club
Orlando, FL
01.2013 - 03.2019
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Maynard Evans High School
Orlando, FLSkills
- Eligibility determination
- Data entry proficiency
- Coverage and authorizations
- Communication and interpersonal skills
- Patient contact
- Skilled in software
- Medical terminology
- Customer service
- Follow-up procedures
- Customer-oriented
- Cash handling
- Employee training
- Workplace safety
- Training and mentoring
- Inventory control and record keeping
- Conflict resolution techniques
- Patient scheduling
- HIPAA compliance
- Direct patient care
- Clinical documentation
- Data entry
- Procedure assistance
- Insurance verification
Timeline
Sterling Medical
Insurance Verification
05.2022 - Current
Medical Assistant
Orlando Foot And Ankle Clinic
08.2020 - 09.2021
KFC
Shift Supervisor Coffee Club
01.2013 - 03.2019
High School Diploma -
Maynard Evans High School