Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Katrina Dallas

Orlando,FL

Summary

Dynamic professional with a proven track record at Orlando Foot and Ankle Clinic, excelling in patient care and insurance verification. Demonstrates exceptional communication skills and data entry proficiency, ensuring efficient operations and high-quality service. Known for a strong work ethic and the ability to foster trust, enhancing patient experiences and clinic efficiency.

Overview

12
12
years of professional experience

Work History

Sterling Medical

Insurance Verification
05.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Medical Assistant

Orlando Foot And Ankle Clinic
08.2020 - 09.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

KFC

Shift Supervisor Coffee Club
01.2013 - 03.2019
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

Maynard Evans High School
Orlando, FL

Skills

  • Eligibility determination
  • Data entry proficiency
  • Coverage and authorizations
  • Communication and interpersonal skills
  • Patient contact
  • Skilled in software
  • Medical terminology
  • Customer service
  • Follow-up procedures
  • Customer-oriented
  • Cash handling
  • Employee training
  • Workplace safety
  • Training and mentoring
  • Inventory control and record keeping
  • Conflict resolution techniques
  • Patient scheduling
  • HIPAA compliance
  • Direct patient care
  • Clinical documentation
  • Data entry
  • Procedure assistance
  • Insurance verification

Timeline

Sterling Medical

Insurance Verification
05.2022 - Current

Medical Assistant

Orlando Foot And Ankle Clinic
08.2020 - 09.2021

KFC

Shift Supervisor Coffee Club
01.2013 - 03.2019

High School Diploma -

Maynard Evans High School

Similar Profiles

CREATE PROFILE
Katrina Dallas