Katrina De Leon
Kamuela,Hawaii
Summary
Skilled Phlebotomist and Pharmacy Technician Intern with a proven track record at Davila Pharmacy, enhancing patient care through expert venipuncture and compassionate support. Demonstrated ability in specimen handling and HIPAA compliance, significantly improving patient experience and specimen accuracy. Excelled in fast-paced environments, showcasing exceptional patient preparation and health education skills.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Overview
2025
2025
years of professional experience
Work History
Phlebotomist
N/A
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
Pharmacy Technician Intern
Davila Pharmacy
01.2024 - 12.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Reviewed and verified customer information and insurance provider information.
- Restocked automated medication dispensing equipment.
Pharmacy Technician Intern
University Health Care System
08.2023 - 10.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Reviewed and verified customer information and insurance provider information.
- Restocked automated medication dispensing equipment.
Retail Sales Associate
Trailer Village
08.2021 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
No Degree - Phlebotomy
Phlebotomy Training Specialist
San Antonio, TX12-2024
No Degree - Pharmacy
The College of Health Care Professions
TX11-2023
High School Diploma -
Southside High School
San Antonio, TX05-2020
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Butterfly needle technique
- HIPAA compliance
- Patient support
- Data entry
- Quality control
- Paperwork processing
- Patient preparation
- Health education
- Medication dispensing
- Prescription filling
- Insurance verification
- Supply restocking
- Pharmacy ethics
- Pharmacy and customer records management
- Drug inventory control
- Labeling accuracy
- Drug safety
- Pharmaceutical calculations
- Stocking shelves
- Processing payments
- Pharmacy law compliance
- Medication labels
- Healthcare regulations
- Verifying orders
- Compounding techniques
- Order verification
- Drug interaction awareness
- Dosage form preparation
Timeline
Pharmacy Technician Intern
Davila Pharmacy
01.2024 - 12.2024
Pharmacy Technician Intern
University Health Care System
08.2023 - 10.2023
Retail Sales Associate
Trailer Village
08.2021 - 09.2023
Phlebotomist
N/A
No Degree - Phlebotomy
Phlebotomy Training Specialist
No Degree - Pharmacy
The College of Health Care Professions
High School Diploma -
Southside High School
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