Katrina Duffy
Texico,IL
Summary
Dynamic and results-oriented professional with extensive experience in laboratory and educational settings, notably with John A. Logan. Excelled in developing comprehensive training programs and enhancing patient care through effective communication and compassionate service. Skilled in laboratory safety protocols and specimen processing, with a proven track record of implementing efficient laboratory techniques and fostering supportive learning environments.
Personable and detail-conscious with strong foundation in scientific principles and laboratory techniques. Well-versed in maintaining laboratory equipment and conducting precise experiments. Committed to contributing to accurate and efficient laboratory operations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lab Assistant/Personal Assistant to the Office Manager
Dr. Gautam Jha
05.2024 - Current
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Help with billing/claims/prior authorizations/schedule procedures.
Phlebotomy Instructor
John A. Logan
01.2016 - 12.2017
- Taught hands-on and didactic portions of lab-based courses in adherence with IEC standards for curriculum development.
- Facilitated open dialogue among students during class discussions, fostering an inclusive and supportive learning atmosphere.
- Maintained up-to-date Illinois Phlebotomy Technician certification to sustain program relevance.
- Supported students with one-on-one coaching in career pursuits and post-program next steps.
- Coached students on individual level with patience and positive reinforcement.
- Delivered comprehensive lectures on phlebotomy techniques, ensuring students grasped essential skills for successful blood draws.
Phlebotomist/ Phlebotomy Supervisor
SSM Good Samaritan
04.2002 - 07.2017
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Developed comprehensive training programs for new hires, ensuring they were equipped with necessary skills to succeed in their roles.
- Managed inventory of supplies, ensuring adequate stock levels while minimizing waste and controlling costs.
- Developed and implemented training processes to achieve high quality of care for patients.
Education
GED -
Herrin High School
Herrin, IL05-1987
Skills
- Laboratory safety protocols
- Specimen processing
- Lab equipment processes
- Sample accessioning
- Laboratory testing
- Laboratory information systems
- Veinapunture
- Laboratory techniques
Certification
ASCP Phlebotomy
BLS American heart
ASCP Phlebotomy
ASCP certified Phlebotomy
Timeline
Lab Assistant/Personal Assistant to the Office Manager
Dr. Gautam Jha
05.2024 - Current
Phlebotomy Instructor
John A. Logan
01.2016 - 12.2017
Phlebotomist/ Phlebotomy Supervisor
SSM Good Samaritan
04.2002 - 07.2017
GED -
Herrin High School
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