Years of working experience
Katrina Endres
Philadelphia,PA
Summary
Student-athlete pursuing a B.S. in Business Administration; seeking a summer internship.
Overview
5
5
2
2
years of post-secondary education
Work History
Hostess
Taverna
06.2025 - Current
- Managed high-volume guest interactions while maintaining a professional and welcoming environment
- Coordinated reservations, seating, and waitlists to optimize flow and efficiency
- Communicated with guests and staff to resolve issues and ensure a positive experience
- Platinum Dining Group
Head Lifeguard & Facility Lead
Maple Valley Swim Club
06.2021 - 09.2024
- Supervised a team of ~15 staff, coordinating schedules and ensuring efficient daily operations
- Managed frequent member interactions, resolving concerns and maintaining a high-quality client experience
- Handled administrative responsibilities including scheduling, time tracking, and operational coordination
- Trained and mentored staff, improving team performance and service consistency
- Maintained composure in high-pressure situations, making quick, effective decisions
Education
B.S. - Business Administration
St. Joseph's University - Haub School of Business
08.2024 - Current
High School Diploma -
The Tatnall School
Skills
- Client Service & Relationship Management
- Organization & Time Management
- Attention to Detail & Accuracy
- Confidentiality & Professional Judgment
- Microsoft Office (Excel, Word, PowerPoint)
- Leadership & Team Collaboration
Accomplishments
- Used Microsoft Excel to create employee schedule spreadsheets.
- Supervised team of 15 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Hostess
Taverna
06.2025 - Current
B.S. - Business Administration
St. Joseph's University - Haub School of Business
08.2024 - Current
Head Lifeguard & Facility Lead
Maple Valley Swim Club
06.2021 - 09.2024
High School Diploma -
The Tatnall School