Katrina Espiritu
N/A
New Braunfels,TX
9
years of professional experience
Dedicated and dependable professional with experience in customer service, administrative support, delivery operations, and fast-paced work environments. Skilled in troubleshooting, organization, multitasking, and providing excellent support to customers and team members. Known for strong attention to detail, adaptability, and the ability to quickly learn new processes while maintaining accuracy and efficiency. A reliable team player with a positive attitude and a commitment to creating a great customer experience.
Work History
Stay at Home Parent
3 Years 11 Months- Managed daily schedules to ensure structured routines and activities.
- Coordinated educational and recreational activities promoting child development.
- Developed meal plans adhering to nutritional guidelines for family health.
- Implemented organizational systems for household management and efficiency.
Stay at Home Parent
7 Months- Managed daily schedules, appointments, and household responsibilities
- Coordinated planning, budgeting, and organization of family needs
- Developed strong time management, multitasking, and problem-solving skills
Delivery Driver
1 Year 2 Months- Delivered packages safely and efficiently while meeting daily delivery goals and time requirements
- Planned and optimized delivery routes using navigation tools to ensure timely service
- Provided professional customer service through accurate deliveries and clear communication
- Maintained vehicle safety standards and followed company policies and procedures
- Managed a high-volume workload while staying organized and adapting to changing priorities
Receptionist
1 Year- Provided friendly and professional customer service to members, guests, athletes, and families
- Managed front desk operations, including check-ins, phone calls, scheduling, and inquiries
- Assisted with registration, membership information, payments, and facility reservations
- Maintained accurate records and updated customer accounts and scheduling systems
- Coordinated communication between staff, coaches, and facility users to support daily operations
- Handled multiple tasks in a fast-paced environment while maintaining organization and attention to detail
- Resolved customer concerns with professionalism and a solutions-focused approach
Cashier & Bakery
2 Years 5 Months- Delivered excellent customer service while managing transactions, preparing bakery items, maintaining food safety standards, and supporting daily café operations.
Education
High School Diploma
Skills
Customer Service & Client Relations
Strong Communication Skills
Problem Solving & Troubleshooting
Organization & Time Management
Multitasking & Prioritization
Team Collaboration & Support
Attention to Detail
Adaptability & Quick Learning
Scheduling & Administrative Support
Cash Handling & Transaction Accuracy
Inventory Management & Stock Organization
Dependable & Self-Motivated
Conflict Resolution
Ability to Work in Fast-Paced Environments
Timeline
Stay at Home Parent
N/A
01.2026 - CurrentRead More
Delivery Driver
Amazon
11.2024 - 01.2026Read More
Stay at Home Parent
N/A
12.2020 - 11.2024Read More
Receptionist
Dbat Sports
12.2019 - 12.2020Read More
Cashier & Bakery
La Madeleine
05.2017 - 10.2019Read More
Texas Challenge Academy
High School Diploma
Read More