Katrina Farinacci
Monroe,NY
Summary
Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Known for improving file management systems, leading to quicker document retrieval times and increased office efficiency. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members.
Overview
21
21
years of professional experience
Work History
Administrative Clerk
Lowes Home Improvement Stores
Middletown, NY
04.2004 - Current
- Handled accounts payable and receivable, including invoicing and payment processing.
- Issued refunds and change due to customers accurately and timely.
- Conducted audits to ensure compliance with company policies and procedures.
- Reduced financial discrepancies by verifying accounting statements.
- Reported any suspicious activity or theft immediately to management team.
- Responsible for handling large sums of money safely at all times.
- Reconciled or entered report discrepancies found in financial records.
- Maintained a clean and organized workspace according to company standards.
- Balanced daily cash register totals to ensure accuracy of transactions.
Scheduling Coordinator
Lowes Home Improvement Stores
Middletown, NY
04.2004 - Current
- Located ways to expedite candidate screening and hiring processes to promptly fill staff vacancies.
- Coordinated staffing schedules to ensure optimal coverage across multiple departments.
- Managed recruitment process from job posting to interviewing and candidate selection.
- Scheduled interviews between hiring managers and prospective employees.
- Developed and maintained relationships with hiring managers to understand staffing needs.
- Developed job postings, tracked applicants through applicant tracking system, and coordinated onboarding paperwork.
- Coordinated and planned work shift schedules according to availability.
Department Supervisor
Lowes Home Improvement Stores
Middletown, NY
04.2004 - Current
- Managed customer complaints and rectified issues to complete satisfaction.
- Processed returns and exchanges according to company policies.
- Organized staff schedules to maximize efficiency while minimizing labor costs.
- Resolved customer complaints in a professional manner.
- Counted and balanced registers.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Managed daily operations, client relations and IT.
- Trained, managed and motivated employees to promote professional skill development.
Assistant Store Manager
Old Navy
Harriman, NY
09.2022 - 07.2023
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Spring Valley Senior High
Spring Valley, NY06-1998
Skills
- Accounts payable
- Invoicing procedures
- Data entry
- Financial reporting
- Customer service
- Staff scheduling
- Operational management
- Employee training
- Administrative support
- Billing and invoicing
- Scheduling
Timeline
Assistant Store Manager
Old Navy
09.2022 - 07.2023
Administrative Clerk
Lowes Home Improvement Stores
04.2004 - Current
Scheduling Coordinator
Lowes Home Improvement Stores
04.2004 - Current
Department Supervisor
Lowes Home Improvement Stores
04.2004 - Current
High School Diploma -
Spring Valley Senior High
Similar Profiles
Christian NotarangeloChristian Notarangelo
Customer Service Associate at Lowes Home Improvement StoresCustomer Service Associate at Lowes Home Improvement Stores
Brenda CouchBrenda Couch
Delivery Coordinator at Lowes Home Improvement StoresDelivery Coordinator at Lowes Home Improvement Stores
Melissa SchinkerMelissa Schinker
Sales Associate at Lowes Home Improvement StoresSales Associate at Lowes Home Improvement Stores