Katrina Gibbons
Kuna,ID
Summary
Punctual Store Manager with over 10 years of experience in managing teams. Teams range from 3 employees to 15 in the Retail industry. Resourceful leader capable of remaining calm under pressure and delegating day-to-day tasks. Outstanding time management and conflict resolution skills.
Overview
18
18
years of professional experience
Work History
Store Manager
Stinker Stores
Boise, ID
07.2017 - Current
- Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
- Managed vendor selection and relations to guarantee best pricing and on-time deliveries
- Created work schedules according to sales volume and number of employees
- Managed all aspects of store operations
- Interviewed job candidates and made staffing decisions based upon store need, experience and time management
- Trained and developed new associates on POS system and key sales tactics, which improved process flows
- Managed, hired and developed top talent to strengthen workflow and productivity
Quality Assurance Inspector Supervisor
Guerdon Enterprises LLC
Boise, ID
03.2017 - 06.2017
- Kept detailed records of quality and imperfect products
- Tested plumbing for function and accuracy and ensured final product configuration was up to par with engineering specifications
- Compared colors, shapes, textures, and grades of products and materials with color charts, templates, or samples to verify conformance to standards
- Inspected Final phase, paint, toilets being ADA compliant, cabinets squared, correct fittings, ect
- Documentation of the what is missing in unit, needing fixed, before it is buckled up and sent off to final destination
Shift Lead
Stinker Stores
Boise, ID
05.2013 - 03.2017
- Researched issues to obtain appropriate answers to customer inquiries
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly
Assistant Store Manager
Radio Shack
Boise, ID
01.2012 - 05.2013
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
Store Manager In Training
Dollar Tr
Boise, ID
05.2008 - 12.2012
- Completed seasonal windows, and arranged in-store displays to showcase available products
- Monitored and replenished display inventory and restructured according to available stock
- Updated pricing and signage to complete product displays and educate customers
- Developed merchandising strategy to efficiently move overstock
Education
Associate of Arts - Criminal Justice
CWI
Boise, IdahoHigh School Diploma -
Kuna High School
Kuna, ID05.2000
Skills
- Relationship building and management
- Vendor management
- Goal-oriented
- Training and development
- Customer relations
- POS systems
- Order management
- Bank deposit procedures
- Opening and closing procedures
- Merchandising
- Customer-oriented
Timeline
Store Manager
Stinker Stores
07.2017 - Current
Quality Assurance Inspector Supervisor
Guerdon Enterprises LLC
03.2017 - 06.2017
Shift Lead
Stinker Stores
05.2013 - 03.2017
Assistant Store Manager
Radio Shack
01.2012 - 05.2013
Store Manager In Training
Dollar Tr
05.2008 - 12.2012
Associate of Arts - Criminal Justice
CWI
High School Diploma -
Kuna High School