Katrina Gilley

With 25 years of work history, the majority of which has been in customer service and management, I have developed a strong set of soft skills. I am able to understand people by listening to what they're saying and also what they don't say. I can easily relate to people and make them feel comfortable, heard, and cared for. For the last two years I have been a dependable manager at Opie's Candy Store. I take care of locals and visitors while maintaining a clean and organized shop. My role requires me to maintain the inventory, create the schedule, and communicate with the owner to handle any situation that may arise. My skills in multitasking and active listening allow me to foster strong relationships with customers at Opie's and patients at Gates while ensuring a well-organized environment. I am committed to working alonside a team to learn each day to best meet the needs of our customers and deliver memorable experiences. I always focus first on the people in front of me in any environment to make sure they are treated with the respect they deserve. I am reliable and committed to meeting a high set of standards that have developed as a result of my work history.