Katrina Hagood
Akron,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Billing/Charge Analyst - Radiology
Summa Health
11.2019 - Current
- Submit appeals and inquiries to payers to reprocess claims for payment
- Identify and resolve issues which delay billing activities
- Review daily work lists, correcting billing errors identified prior to claim submission
- Obtaining corrected orders from providers to ensure valid documentation is on file
- Daily reconciliation of charges posted
- Weekly meetings with supervisor to resolve common billing errors that affect AR management.
Application Review Specialist
University Of Cincinnati-Remote (Contract))
09.2023 - 12.2023
- Review high school graduate applications for course requirements to determine eligibility for admission
- Review applicants high school transcripts for the College of Arts and Sciences prerequisite requirements and note any deficiencies as well as accomplishments
- Review Letters of Recommendation from teachers and/or counselors
- Review applicant essays and personal statements which outline their background and their choice of major(s)
- Perform Holistic Review based on student's application as a whole, considering their experiences as well their academic metrics
- Recommend or deny admission to college based on GPA.
- Supported admissions process through application review and student registration.
- Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria.
- Tested applications prior to final review to verify issue resolution.
- Reviewed and processed admissions applications.
- Reviewed application requirements and interface designs and provided feedback on feasibility.
- Reviewed admissions applications and evaluated student credentials.
- Learned and adapted quickly to new technology and software applications.
- Reviewed and tracked reports, documents and applications.
- Collaborated with admissions team to determine optimal processes for reviewing applications.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Reviewed and processed confidential and extremely time-sensitive applications.
- Reviewed applications and screened patients to determine eligibility for medical and disability assistance.
- Reviewed admissions applications to check students' eligibility for acceptance.
- Assisted with month-end closing procedures, journal entry review, balance sheet analysis and monthly management report preparation.
- Reviewed documentation for critical errors and corrected according to internal and external submission guidelines.
Billing/Charge Analyst - Weight Management
Summa Health
01.2016 - 11.2019
- Submitted claims to insurance for processing and payment
- Responsible for daily charge entry of hospital charges incurred
- Assist patients with questions and concerns regarding their billing accounts
- Process credit card payments by phone.
Medical Coder
Team Health Financial Services
08.2015 - 12.2015
- Review documentation on patient records and assign CPT-4 codes
- Identifying errors, problems, or issues and present to Coding Management for resolution
- Complete daily productivity reports.
Accounts Receivable Analyst
Team Health Financial Services
09.2014 - 08.2015
- Correctly process claims to ensure claims are paid in a timely manner
- Obtain payment information from insurance carriers via phone call or website
- Recognize potential claims processing issues and bring them to the attention of management
- Consistently maintain a 95% error free production standard.
Managed Care Representative
Summa Health
11.2011 - 09.2014
- Diligently file and follow up on third party claims
- Respond to correspondence from insurance companies
- Confidently and adeptly handle claim denials and appeals.
Education
Associate of Applied Science - Health Information Technology
DeVry University
Columbus, OH 09.2009 - 05.2011
Skills
Microsoft 365undefined
Career Overview
Healthcare Administrative Professional with proven ability to work independently as well as with a team looking to positively contribute acquired skills to the healthcare administrative industry.
Epic Resolute, Epic Prelude
Proficient in the use of Epic Resolute and Epic Prelude software for revenue cycle management and the collection of patient personal history information (PHI).
Timeline
Application Review Specialist
University Of Cincinnati-Remote (Contract))
09.2023 - 12.2023
Billing/Charge Analyst - Radiology
Summa Health
11.2019 - Current
Billing/Charge Analyst - Weight Management
Summa Health
01.2016 - 11.2019
Medical Coder
Team Health Financial Services
08.2015 - 12.2015
Accounts Receivable Analyst
Team Health Financial Services
09.2014 - 08.2015
Managed Care Representative
Summa Health
11.2011 - 09.2014
Associate of Applied Science - Health Information Technology
DeVry University
09.2009 - 05.2011
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