Katrina Harold
Tampa,FL
Summary
Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pediatric Dental Assistant
Shiny Happy Smiles
08.2024 - Current
- Educated parents on preventative measures that contribute positively to their child's oral health
- Maintained a clean, safe environment in the treatment rooms, following sterilization protocols
- Assisted dentists during procedures
Barista
Tebella Tea
07.2022 - 08.2023
- Greeted customers and fulfilled tea orders
- Worked as a team player during weekend rushes
- Assisted in private parties and events
Team Leader
Target
08.2019 - 06.2022
- Cross trained in all areas of the store
- Efficiently checked customers out and return items
- Assisted upper managers and ran employee breaks
Cashier
Winn-Dixe
08.2018 - 04.2019
- Delivered great customer service
- Kept shelved stocked and organized
- Operated the cash register
Education
Bachelor of Science - Biology
University of South Florida
Tampa, FL05-2027
Associate of Arts -
Hillsborough Community College
Tampa, FL08.2024
High School Diploma -
Alonso High School
Tampa, FL05.2020
Skills
- Disinfecting rooms and equipment
- Strong communication skills
- Problem-Solving
- Opening and closing duties
- Team Player
- Memory retention
- Multitasking and organization
Certification
- Expanded Functions Dental Assistant
- CPR certified
Timeline
Pediatric Dental Assistant
Shiny Happy Smiles
08.2024 - Current
Barista
Tebella Tea
07.2022 - 08.2023
Team Leader
Target
08.2019 - 06.2022
Cashier
Winn-Dixe
08.2018 - 04.2019
Bachelor of Science - Biology
University of South Florida
Associate of Arts -
Hillsborough Community College
High School Diploma -
Alonso High School
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