Katrina Hillard
Sacramento,CA
Summary
Reliable Medical Biller with medical terminology knowledge. Polished and hardworking performer with background billing and appealing accounts and handling records management tasks. Team-oriented person with great decision-making skills. Fast learner and reliable.
Overview
19
19
years of professional experience
Work History
Caregiver
IHSS Adult Services Program
03.2020 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Medical Biller, Accounts Receivable
Alere Home Monitoring
03.2012 - 04.2020
- Collaborated with the collections department to address overdue accounts and recover outstanding payments.
- Conducted thorough audits of patient files to ensure proper documentation and accurate invoicing.
- Verified insurance of patients to determine eligibility.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Improved cash flow by negotiating payment plans with patients experiencing financial difficulties.
- Reduced account receivables aging through diligent follow-up on outstanding claims and prompt resolution of denials.
- Maintained confidentiality of patient information by adhering to strict HIPAA regulations throughout the billing process.
- Enhanced revenue by identifying and resolving billing discrepancies in patient accounts.
- Delivered timely and accurate charge submissions.
- Process appeals
Medical BIller
Piner's Ambulance Company
04.2011 - 01.2012
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Posted payments and collections on regular basis.
- Delivered timely and accurate charge submissions.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Collections Agent
States Recovery Systems
10.2005 - 02.2011
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
Education
High School Diploma -
William Daylor High School
Sacramento, CASkills
HIPAA Compliance
Payment posting
Claim submission
Insurance Verification
CMS-1500 Billing Forms
Account Reconciliation
Denial Management
Medicare and Medicaid process
Collections Management
Disability claims process
Medical Terminology
ICD-10 Proficiency
CPT coding knowledge
Critical thinking abilities
Timeline
Caregiver
IHSS Adult Services Program
03.2020 - Current
Medical Biller, Accounts Receivable
Alere Home Monitoring
03.2012 - 04.2020
Medical BIller
Piner's Ambulance Company
04.2011 - 01.2012
Collections Agent
States Recovery Systems
10.2005 - 02.2011
High School Diploma -
William Daylor High School
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