Katrina Johnson
Lincoln,NE
Summary
Dynamic leader with extensive experience in managing electronic health records and leading teams. Known for effective communication and problem-solving skills, contributing to improved documentation processes and enhanced patient care. Successfully implemented electronic health records projects and ensured compliance with healthcare regulations. Demonstrated leadership and analytical skills in data management and process improvement.
Overview
17
17
years of professional experience
Work History
Health Information Manager
Lincoln Regional Center
Lincoln, NE
07.2023 - Current
- Managed electronic health record systems to ensure data accuracy and compliance with regulations.
- Developed training materials for staff on health information protocols and software usage.
- Conducted regular audits of health records to enhance quality control and improve documentation processes.
- Collaborated with multidisciplinary teams to streamline patient information flow and optimize communication.
- Supervised a team of 13-16 employees.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Conducted education and training activities for physicians, nursing staff and administrative personnel.
- Moved the facility closer to full electronic health records.
- Managed complex projects effectively, leading a team of Health Information Technicians to complete tasks on time and with high-quality results.
Health Information Office Specialist
Lincoln Regional Center
Lincoln, NE
11.2020 - 07.2023
- Managed electronic health records ensuring accurate data entry and confidentiality compliance.
- Trained new staff on administrative processes and software systems.
- Facilitated communication between departments to ensure cohesive operations.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
Mental Health Security Specialist
Lincoln Regional Center
Lincoln, NE
07.2019 - 11.2020
- Monitored behavioral incidents, documenting findings for continuous improvement in facility safety.
- Contributed to positive patient outcomes through effective collaboration with clinical staff, addressing any security-related issues that may hinder an individual''s progress in treatment.
- Promoted a culture of safety within the facility by consistently modeling best practices in mental health security and encouraging others to follow suit.
- Provided support to clinical staff during therapeutic sessions, addressing any security concerns promptly and effectively.
Program Monitor
State of Montana
Billings, MT
11.2013 - 06.2019
- Monitored Contractors for the TANF and other federal funded assistance programs for compliance with state and federal regulations and policies.
- Developed training materials to enhance staff understanding of program requirements.
- Conducted audits to ensure accuracy and reliability of program data.
- Helped develop the function of the new electronic program that replaced the old tracking system.
- Led workshops to educate staff on best practices in program management.
- Helped train contractors on new program requirements and changes, as well as training on the new system.
Program Coord/Program Sup/Case Manager Supervisor
District 7 Human Resources Development Council
Billings, MT
01.2009 - 11.2013
- Implemented process improvements that increased efficiency in program delivery and administration.
- Trained and mentored new staff on program protocols and best practices for operational success.
- Supervised 4-5 case manager supervisors as the Program Coordinator and Program Supervisor. Supervised 7-8 case managers as the Case Manager Supervisor.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Master of Science - Psychology
Montana State University
Billings, MT05-2006
Bachelor of Science - Psychology
Montana State Univeristy
Billings12-2003
Skills
- Health records review
- Effective communication
- HIPAA and HITECH requirements
- Training and mentoring
- Medical terminology
- Accurate documentation
- Quality improvement
- Recruiting and interviewing
- Transcription
- Problem-solving
- Time management
- Multitasking
Timeline
Health Information Manager
Lincoln Regional Center
07.2023 - Current
Health Information Office Specialist
Lincoln Regional Center
11.2020 - 07.2023
Mental Health Security Specialist
Lincoln Regional Center
07.2019 - 11.2020
Program Monitor
State of Montana
11.2013 - 06.2019
Program Coord/Program Sup/Case Manager Supervisor
District 7 Human Resources Development Council
01.2009 - 11.2013
Master of Science - Psychology
Montana State University
Bachelor of Science - Psychology
Montana State Univeristy