Katrina Kovacik

Avon,CO

Summary

I am a first-generation college student who has been working since 2019. I have had various jobs including restaurant experience and retail experience. Growing up in a high tourist destination I can handle stressful situations when it is busy. I enjoy helping people and currently pursuing a BSN in hopes of becoming a Peds-Nurse. I consider myself to be highly motivated and work-driven. I have always pursued self-accomplishment and a great work ethic. I have been working for more than four years and have enjoyed all my jobs. I always consider myself to be very positive!

Overview

years of professional experience

Certification

Work History

Sales Associate

Aviator Nation

01.2023 - 08.2023

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
Helped customers locate products and checked store systems for merchandise at other sites.
Prepared merchandise for the sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.

Front House

Joe's Deli

04.2020 - 08.2023

Provided meal services
Maintained a positive team environment by encouraging teamwork and respect by the company mission.
Handled complaints, settled disputes, and resolved grievances to maintain customer satisfaction.
Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Helped in the front and back house of the deli by aiding with certain tasks

Outside Staff Member

Sonnenalp Golf Club

04.2022 - 08.2022

Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Increased team efficiency by streamlining processes and implementing time-saving procedures.
Contributed to business growth by identifying potential clients and establishing strong relationships.
Reduced maintenance costs with thorough equipment inspection and timely repairs.

Education

Bachelor of Science - Nursing

University of Kansas

Lawrence, KS

05.2027

High School Diploma -

Battle Mountain High School

Edwards, CO

05.2023

Skills

Always being positive and remaining calm
Worked in high-stress areas where I could assess customer needs
Very reliable
Will always do their tasks and lend a hand to coworkers

Respects coworkers
CPR/AED certified
Product Sales
Client Service