KATRINA L. JOHNSON
Powhatan,VA
Summary
Highly motivated Scrum Master with a proven track record of leading cross-functional teams and ensuring seamless project delivery. Seeking to transition into a role where I can leverage my strong problem-solving skills, understanding of agile methodologies, and leadership experience to drive capability delivery.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Scrum Master
CVS Healthcare
02.2020 - Current
- Medicare NextGen Train 1 Intake Lead managing delivery for the following processes: Claims, Referrals, Claim Status Inquiry, Real-Time Eligibility.
- Manage delivery for multiple concurrent projects.
- Manage vendor delivery requirements, environment and timeline concerns.
- Manage obstacles faced by the project and application teams and foster collaboration to resolve and identify contingency plans leading to successful project deliveries.
- Manage non-production environment challenges and constraints, which impact testing and delivery timelines.
- Document, track and present project deliverables to application teams and leaders.
- Implement delivery of capabilities across multiple teams utilizing SAFe agile methodology.
- Collaborate with Product Owners to refine requirements and ensure alignment with business goals.
- Collaborate with product owners, team members, technologists, and other scrum masters to define solutions and drive progress
- Financial Lead responsible for collecting and coordinating resource allocations for the train budget at ~$8M, responsible for forecast and over-allocation activities.
- Participate and facilitate work intake and ROM estimation activities.
- Participation in quarterly release planning and pre-planning activities.
Sr. Business Analyst
Aetna
11.2013 - 02.2020
- Lead business analyst supporting multiple reconciliation processes in the Medicare Enrollment train.
- Lead business analyst and implementation lead of a validation tool supporting communications to the members.
- Lead business analyst and implementation lead that delivered functionality to support routing claims to/from Aetna for Commercial and Medicaid membership.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Provided technical support for troubleshooting analytics and reporting issues.
- Participation in quarterly release planning and pre-planning activities
Sr. Business Analyst
Coventry Health Care
06.2009 - 11.2013
- Develop requirements, functional specifications, design specifications and test plans for various projects related to electronic, X12 and proprietary, submissions.
- Interface with clients and internal departments as implementation lead for electronic claims (HIPAA 837) and electronic authorizations (HIPAA 278).
- Implementation lead to convert electronic authorizations (HIPAA 278) from 4010 to 5010.
- Implementation lead to redirect electronic claims (HIPAA 837), including all programming changes, associated reports and functionalities for an acquired line of business.
- Implementation lead to complete analysis, requirements and design of a project to route claims to another entity within the corporation.
- Technical lead to define database and data needs for HIPAA Eligibility Operating Rules.
- Communicate with external partners regarding issues with data or mapping.
- Query Oracle database to research issues.
- Research, analyze, document and test system change requests as related to regular system enhancements.
- Maintained the setup/install of Transaction Insight, a reporting tool, and Instream, a compliance engine. Maintained associated database tables and was point of contact for database administrators.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
Sr. Applications Developer/Analyst
First Health Services
11.2001 - 06.2009
- Program EDI HIPAA X12 documents in Sybase's Paperfree software.
- Analyze specifications and map according to HIPAA guidelines and requirements.
- Test documents and maps to verify HIPAA compliance and client requirements.
- Support production EC Gateway - scripting, errors, logs.
- Program scripts to run tasks and processes.
- Lead project to convert database from Microsoft Access to Oracle 9.
- Defined requirements to team that developed reports in new Oracle database.
- Responsible for recurring Oracle database queries
- PL/SQL script development.
- ·Work in conjunction with Oracle DBA on database issues.
- Gather and report statistics for all EDI accounts on a quarterly basis.
- Documentation of current processes and procedures.
Programmer/Analyst
Mylan Pharmaceuticals
08.1999 - 11.2001
- EDI Administrator, Gentran Programmer, Coordinator, Configuration Manager.
- Client/Server support for Gentran transactions and AIS software to customer service and accounting personnel.
- Develop System Requirements, Software Requirements, Software Design and formal test plans and procedures.
- Work with the design and development of client application systems and EDI software development.
- Production EDI server monitoring, issue resolution, and system upgrades.
- Develop, debug, test, and maintain computer programs in various languages using formal software development methods under strict configuration control standards.
Education
B.S. - Computer Science, Applied Computer Science Track, Minor in Mathematics
Indiana University of Pennsylvania
Indiana, PA12-1999
Skills
- Agile metrics tracking
- Agile methodology
- Project management
- Team collaboration and leadership
- Financial planning and forecasting
- API integration
- Critical thinking
- Technical analysis
Certification
- SAFe 4/5 Agilist (SAFe-AG/SA) – Scaled Agile, Inc.
- Certified ScrumMaster (CSM)
Timeline
Scrum Master
CVS Healthcare
02.2020 - Current
Sr. Business Analyst
Aetna
11.2013 - 02.2020
Sr. Business Analyst
Coventry Health Care
06.2009 - 11.2013
Sr. Applications Developer/Analyst
First Health Services
11.2001 - 06.2009
Programmer/Analyst
Mylan Pharmaceuticals
08.1999 - 11.2001
- SAFe 4/5 Agilist (SAFe-AG/SA) – Scaled Agile, Inc.
- Certified ScrumMaster (CSM)
B.S. - Computer Science, Applied Computer Science Track, Minor in Mathematics
Indiana University of Pennsylvania
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