Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
Timeline
Generic

Katrina Macias

Houston,TX

Summary

Results-driven professional with extensive experience and expertise seeking a full-time position in your growing company. Committed to continuous learning and making positive contributions to enhance efficiency and maintain productivity. Skilled in working under pressure and adapting to new situations and challenges.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Veterinary Hospital Manager

Champions Forest Animal Clinic
Houston, TX
01.2024 - Current
  • Monitored hospital performance metrics such as patient satisfaction scores and financial results.
  • Facilitated communication between different departments within the organization to ensure alignment on goals and objectives.
  • Implemented measures designed to reduce costs while maintaining high-quality services.
  • Identified areas for improvement in operational processes and developed strategies to increase efficiency.
  • Managed budgeting process including forecasting expenses and revenue streams.
  • Conducted regular staff meetings with department heads to review progress on initiatives.

Assistant Hospital Manager

Longwood Animal Hospital & Pet
Cypress, TX
10.2022 - 12.2023
  • Facilitated resolution of disputes and disagreements between employees and customers.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Directed, supervised and evaluated medical, clerical or maintenance personnel.
  • Established solid relations with leadership and staff by attending and coordinating interdepartmental information.
  • Conducted regular reviews of employee performance to ensure quality standards were met.

Lead Veterinary Technician

Longwood Animal Hospital & Pet
Cypress, TX
06.2018 - 10.2022
  • Maintained accurate patient records, including updating vaccine histories and filing documents.
  • Restrained animals during examination or treatment with minimal stress to the animal.
  • Administered anesthesia to animals prior to surgical procedures.
  • Prepared animals for surgery by clipping fur or taking radiographs.
  • Cleaned and sterilized instruments used in medical treatments according to established protocols.
  • Performed administrative tasks such as scheduling appointments, answering phones, billing clients.

Veterinary Technician

Glenwood Falls Animal Hospital
Houston, TX
02.2014 - 06.2018

Data Entry

Patient Financial Services
Houston, TX
07.2011 - 11.2013

Education

Certified Veterinary Technician -

PIMA Medical Institute

Student Athlete- Softball Scholarship -

San Jacinto College and Clarendon College

Lone Star College
Houston, TX

Skills

  • Proficient in Microsoft Excel
  • Proficient in Microsoft PowerPoint
  • Proficient in Microsoft Word
  • Proficient in Oracle
  • Detail oriented
  • Highly motivated
  • Able to multi-task
  • Operations Management
  • Staff Development
  • Employee Recruitment and Hiring
  • Employee Work Scheduling
  • Employee Training Program
  • Drug Inventory Management
  • Records Management
  • Human Resources
  • Payroll Administration

References

Sheena Wilson, Hospital Manager  

281-853-5526

Sara Pham, Lead Veterinary Technician

805-407-8823

Maria Almazan, Hospital Manager

281-889-2890

Accomplishments

  • Leadership and Development Program - Completion August 2024

Certification

  • Certified Veterinary Assistant - 2014

Timeline

Veterinary Hospital Manager

Champions Forest Animal Clinic
01.2024 - Current

Assistant Hospital Manager

Longwood Animal Hospital & Pet
10.2022 - 12.2023

Lead Veterinary Technician

Longwood Animal Hospital & Pet
06.2018 - 10.2022

Veterinary Technician

Glenwood Falls Animal Hospital
02.2014 - 06.2018

Data Entry

Patient Financial Services
07.2011 - 11.2013

Certified Veterinary Technician -

PIMA Medical Institute

Student Athlete- Softball Scholarship -

San Jacinto College and Clarendon College

Lone Star College

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Katrina Macias