Katrina Marrero
Scranton,PA
Summary
Professional healthcare provider with strong skills in patient care, vital signs monitoring, and hygiene assistance. Demonstrates exceptional teamwork, ensuring smooth operations and adaptability to changing needs. Reliable and focused on achieving results through compassionate patient interactions and effective communication. Prepared to contribute positively to healthcare teams and patient outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Phlebotomist
Grifols Biomat USA
08.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Nursing Assistant
Riverside Rehab and Nursing Center
04.2019 - 09.2021
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Nursing Assistant
Gino Merli Veterans Center
03.2016 - 07.2018
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Transported patients between rooms and appointments or testing locations.
- Documented care actions by completing records and logs in medical software system.
Wholesale Department
Sarnos & Son Tuxedos
03.2010 - 04.2016
- Expanded customer base through targeted marketing strategies and attending industry events.
- Improved supplier relations through consistent communication and proactive issue resolution, ensuring smooth operations.
- Collaborated with manufacturers to ensure timely delivery of products and meet client expectations.
- Facilitated trade shows participation to increase brand visibility and generate leads.
- Managed accounts receivable, ensuring timely collection of payments from clients.
- Built relationships with customers and community to establish long-term business growth.
Education
Nursing Progran
Lackawanna College
Scranton, PACertified Nursing Assistant
Revolutionary
Scranton, PA02-2016
High School Diploma -
West Scranton Hight School
Scranton, PA06-2010
Skills
- Venipuncture
- HIPAA compliance
- Patient care
- Venipuncture expertise
- Patient support
- Data entry
- Quality control
- Teamwork and collaboration
Certification
- Certified Nursing Assistant (CNA)
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Languages
Spanish
Full Professional
Timeline
Phlebotomist
Grifols Biomat USA
08.2022 - Current
Nursing Assistant
Riverside Rehab and Nursing Center
04.2019 - 09.2021
Nursing Assistant
Gino Merli Veterans Center
03.2016 - 07.2018
Wholesale Department
Sarnos & Son Tuxedos
03.2010 - 04.2016
- Certified Nursing Assistant (CNA)
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Nursing Progran
Lackawanna College
Certified Nursing Assistant
Revolutionary
High School Diploma -
West Scranton Hight School
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