Katrina Mashburn
Summary
Self-motivated honors student who excels in public speaking, team management, leadership, problem solving, while fostering a positive relationship with other volunteers
Overview
4
4
years of professional experience
Work History
Volunteer Manager
Nashville Zoo At Grassmere
Nashville
05.2026 - Current
- Managed volunteer recruitment and onboarding processes for diverse roles.
- Coordinated training sessions to enhance volunteer skills and knowledge.
- Gathered feedback from staff and volunteers to enhance program effectiveness.
- Developed evaluation tools to assess and improve volunteer program outcomes.
- Designed wrap up groups to provide feedback for continuous improvement of volunteer programs.
- Resolved conflicts between staff members or between staff members and volunteers.
- Oversaw training and supervision of the upcoming volunteers
- Coordinated communication between volunteers and zoo staff to ensure project objectives were met.
Zoo Interpreter Volunteer
Nashville Zoo At Grassmere
Nashville
05.2022 - Current
- Coordinated with zoo educators to ensure accurate messaging during presentations.
- Educated guests about conservation among endangered wildlife
- Taught younger volunteers different techniques to clearly communicate while interpreting
- Created a welcoming environment for all guests who enter the Zoo
- Have accumulated over 530+ hours interpreting over the past 4 years
Zoo Volunteer
Nashville Zoo At Grassmere
Nashville
05.2025 - 08.2025
- Assisted in daily animal care and feeding routines for various species.
- Maintained cleanliness and safety of animal habitats and public areas.
- Engaged with visitors to educate them about wildlife conservation efforts.
- Collaborated with staff to implement enrichment activities for animals.
- Assisted zookeepers with daily animal care tasks such as feeding, cleaning cages, and monitoring health.
- Encouraged conservation efforts through education programs highlighting endangered species.
Education
Father Ryan High School
Nashville, TN06-2026
Skills
- Volunteer management
- Effective communication
- Conflict resolution
- Team collaboration
- Public speaking
- Animal care
- Mentoring
- Diversity and inclusion
- Relationship building
- Risk management
- Cross-cultural sensitivity
- Mission-oriented
- Self motivation
- Professionalism
- Problem-solving aptitude
- Reliability
- Multitasking
Timeline
Volunteer Manager
Nashville Zoo At Grassmere
05.2026 - Current
Zoo Volunteer
Nashville Zoo At Grassmere
05.2025 - 08.2025
Zoo Interpreter Volunteer
Nashville Zoo At Grassmere
05.2022 - Current
Father Ryan High School