Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalia Casillas

Bonita,California

Summary

Committed Volunteer Manager of non-profit organization, Tijuana Sin Hambre with a year of experience offering management capabilities in volunteer capacity. Also a seasonal employee at an ice rink that has taught me all about customer service.

Overview

1
1
year of professional experience

Work History

Volunteer Manager

Tijuana Sin Hambre
Tijuana, Baja California
08.2021 - Current
  • Previously held a successful fundraiser with Holy Paleta for Tijuana Sin Hambre.
  • Assisted with special events or programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.

Skate Guard

Ice Rink Events
Coronado, CA
11.2021 - 01.2022
  • Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities for groups and competitions.
  • Initiated distribution, collection, and upkeep of rented skates and tracked inventory.
  • Maintained superior customer service skills when relaying rink policies and procedures to customers.
  • Inspected rink equipment before and after each shift and logged discrepancies.
  • Assisted in shutdown of skating rink and managed set up for next day use.

Education

Associate of Arts - International Studies

Southwestern College
Chula Vista, CA
12.2023

High School Diploma -

Mater Dei Catholic High School
Chula Vista
06.2022

Skills

  • Community Organization
  • Customer Needs Assessments
  • Volunteer Coordination
  • Volunteer Management
  • Community Service Programs
  • Service Quality
  • Issue Resolution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Skate Guard

Ice Rink Events
11.2021 - 01.2022

Volunteer Manager

Tijuana Sin Hambre
08.2021 - Current

Associate of Arts - International Studies

Southwestern College

High School Diploma -

Mater Dei Catholic High School

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Natalia Casillas