Katrina Mosley
Security/ Operations
Austin
Summary
Versatile security professional with a comprehensive background in monitoring, emergency response, and resident support. Skilled in utilizing advanced security systems to identify threats and manage crises, particularly for individuals transitioning from incarceration. Committed to fostering a safe environment through proactive engagement and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Monitor 1
CoreCivic
Dell Valle
04.2025 - 10.2025
- I collaborated extensively in the operations booth (command center), monitoring security systems, coordinating communications between staff and residents, and responding promptly to incidents or emergencies to maintain safety and operational efficiency.
- My experience in the operations booth enhanced my ability to multitask, prioritize critical tasks, and respond effectively to urgent situations especially in supporting residents with mental health needs.
- De-escalated tense situations by employing conflict resolution techniques and active listening to calm residents in emotional or mental health crises.
- Acted as a trusted point of contact for residents in crisis, offering guidance, support, and resource access while ensuring professional boundaries and confidentiality.
- Supported individuals transitioning from incarceration to halfway house by providing critical guidance and assistance for successful reintegration into society.
- Assisted with the intake process for new residents, followed procedures accurately, and maintained clear, professional communication with both residents and supervisory staff.
- Oversaw daily activities, provided meal service, patrolled residential units, and distributed medication following established protocols.
SOC Operator
Inter-Con Security
Austin
10.2024 - 03.2025
- Monitored and responded to security-related incidents while serving as Security Operations Center (SOC) Operator across multiple locations in Texas.
- Utilized advanced security software and systems to identify potential security threats, coordinated with security personnel and law enforcement for incident responses, and maintained accurate records of security incidents and responses.
- Closely monitored CCTV surveillance systems, silenced alarms, conducted investigations into glass break alarms and emergency distress button calls, and verified the authorization of individuals badging in at various locations in Texas.
Security Guard
Allied Universal
Austin
07.2023 - 06.2024
- Responded swiftly to security incidents and emergencies to protect clients and secure their assets.
- Conducted property patrols to identify security concerns, managed access control, and issued temporary access badges to ensure safe entry for visitors.
- Performed secure bag checks and maintained accurate records of visitor access and security incidents to enhance site security.
- Ensured the site remained secure by maintaining a safe environment for all personnel.
Security Guard
Hyatt Corperation
Austin
09.2022 - 04.2023
- Secured environment for guests, employees, and assets at Hyatt Corporations.
- Provided exceptional customer service, monitored CCTV systems, responded to security concerns, and conducted regular patrols.
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to incidents, providing assistance and reporting details to management.
Education
GED -
GED Testing Services
AustinSkills
- Monitoring systems
- Emergency preparedness
- Risk assessment
- Maintaining safety protocols
- Command operations
- Operations coordination
- Administrative processing
- Security training
- Decision making
- Situational Awareness & Observation
- Communication and Interpersonal Skills
- Team collaboration
- Conflict resolution
- Calm under stress
- Emotional intelligence
- Leadership
- Policy adherence
- Communication skills
Certification
- Security license
- First Aid
Languages
English, Native
Timeline
Monitor 1
CoreCivic
04.2025 - 10.2025
SOC Operator
Inter-Con Security
10.2024 - 03.2025
Security Guard
Allied Universal
07.2023 - 06.2024
Security Guard
Hyatt Corperation
09.2022 - 04.2023
GED -
GED Testing Services