Katrina Olson
Pine Island,Minnesota
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Wildlife Technician position to help launch career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Team Member
Kwik Trip
Zumbrota, MN
03.2021 - Current
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Answered phone calls regarding inquiries about products or services.
- Participated in training sessions for new employees when needed.
- Monitored expiration dates on food items for freshness assurance.
Customer Service Cashier
Hy-Vee
Rochester, MN
01.2018 - 03.2021
- Resolved customer complaints in a professional manner.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Greeted customers and provided friendly customer service.
Education
High School Diploma -
John Marshall Senior High School
Rochester, MN08-2020
Skills
- Equipment Operation
- Customer Service
- Flexible Schedule
- Clear Communication
- Decision-making capabilities
- Creativity and Innovation
- Positive Attitude
- Chemical Handling
- GPS Navigation
- Writing reports
- Reliability
Languages
German
Limited
References
References available upon request.
Timeline
Team Member
Kwik Trip
03.2021 - Current
Customer Service Cashier
Hy-Vee
01.2018 - 03.2021
High School Diploma -
John Marshall Senior High School
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