Summary
Overview
Work History
Education
Skills
Timeline
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Katrina Reed

Caldwell,ID

Summary

Store Manager bringing 19 years of experience in retail settings. Set and enforced consistent standards to maintain satisfaction and meet performance goals. Assisted in numerous resets as well as training Managers on new processes.

Overview

19
19
years of professional experience

Work History

Store Manager

Jacksons Food Stores
06.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory and cash
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Manager

Jacksons Food Stores
01.2016 - 06.2023

Assistant Manager

Jacksons Food Stores
01.2010 - 01.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Managed inventory levels to minimize stockouts.
  • Assisted in recruiting, interviewing, hiring, and onboarding.

Barista {Moxie Java}

Jacksons Food Stores
04.2005 - 01.2010
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served beverages with focus on speed, quality and consistency.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Assisted in inventory management to maintain adequate stock levels.
  • Increased repeat business by providing exceptional customer service and building rapport.

District Manager in Training

Jacksons Food Stores Corporate Office
05.2022 - 06.2023
  • Shadowed District Mangers to gain more in depth knowledge of day to day store operations.
  • Gained knowledge of company policies and procedures from a DM stand point.
  • Cross trained with numerous departments.
  • Recruited, interviewed and hired employees for numerous districts in R1.

Education

High School Diploma -

Mountain View High School
Meridian, ID

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Training and mentoring
  • Team Leadership
  • Friendly and Positive
  • Inventory Management
  • Store Merchandising
  • Cash Management
  • Inventory Control
  • Goals and performance
  • Team Building and Leadership
  • Store displays
  • Marketing and Promotions
  • Teamwork and Collaboration

Timeline

Store Manager

Jacksons Food Stores
06.2023 - Current

District Manager in Training

Jacksons Food Stores Corporate Office
05.2022 - 06.2023

Store Manager

Jacksons Food Stores
01.2016 - 06.2023

Assistant Manager

Jacksons Food Stores
01.2010 - 01.2016

Barista {Moxie Java}

Jacksons Food Stores
04.2005 - 01.2010

High School Diploma -

Mountain View High School

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Katrina Reed