Katrina Reinhart
Waupun,WI
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
6
6
years of professional experience
Work History
Marketing Coordinator
Werner Harmsen
Waupun, WI
06.2024 - 09.2024
- Developed and implemented marketing plans and strategies to boost company visibility.
- Provided support in the planning, coordination, and execution of promotional campaigns.
- Coordinated with design teams to develop creative materials such as brochures, flyers, and advertisements.
- Monitored market trends to identify opportunities for product development or improvement.
Customer Service Associate
Walgreens
Waupun, WI
06.2022 - 07.2024
- Provided information about products and services available to customers.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Team Member
Pizza Ranch Buffet
Waupun, WI
03.2019 - 04.2022
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
Education
High School Diploma -
Waupun Area Senior High School
Waupun, WI05-2024
Skills
- Cash Register Operation
- Time management proficiency
- Order review
- Communications management
- Social media oversight
- Customer Service
- Work Planning and Prioritization
- Interpersonal Skills
References
References available upon request.
Timeline
Marketing Coordinator
Werner Harmsen
06.2024 - 09.2024
Customer Service Associate
Walgreens
06.2022 - 07.2024
Team Member
Pizza Ranch Buffet
03.2019 - 04.2022
High School Diploma -
Waupun Area Senior High School
Similar Profiles
Jeffrey DoJeffrey Do
Ranch Hand at Derk Harmsen ConstructionRanch Hand at Derk Harmsen Construction
Amanda Pearson-SmithAmanda Pearson-Smith
Project Manager at Harmsen, LLCProject Manager at Harmsen, LLC
Samantha HermansenSamantha Hermansen
Administrative Assistant at Harmsen, LLCAdministrative Assistant at Harmsen, LLC
Wanda VanBurenWanda VanBuren
Co-Owner/Farmer at Self-employeedCo-Owner/Farmer at Self-employeed
Michael JacksonMichael Jackson
Machine Operator at Kraft HeinzMachine Operator at Kraft Heinz