Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Katrina Stevenson

Sales, Service and Distribution Associate
Woodridge,IL
Katrina  Stevenson

Summary

Highly motivated Sales, Service, and Distribution Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Dedicated Distribution Specialist with track record of handling receiving and shipping functions successfully. Adept at building and maintaining positive relationships with both customers and vendors. Good physical fitness and mobility capabilities. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Well-versed in loading and unloading trucks, operating scanners and maintaining tight deadlines. Performs inventory counts, maintain records and follow safety standards. Successful at pulling, packing and shipping orders, troubleshooting and resolving problems and keeping facilities clean, tidy and organized. Strong communication, multitasking and planning abilities paired with a hardworking mentality. Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Highly motivated Sales, Service and Distribution Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently given good reports from customers for sales performance and excellence in customer service.

Overview

12
years of professional experience

Work History

United States Postal Service, USPS
North Aurora, IL

Sales, Service and Distribution Associate
08.2020 - Current

Job overview

  • Prioritized and rearranged tasks to meet changing demands.
  • Inspected merchandise for damage and discrepancies with documentation.
  • Received loads, checked merchandise and tagged with warehouse IDs.
  • Prepared boxes, pallets and crates for outgoing shipments.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Prepared large cash deposits with zero discrepancies.

Kankakee School District
Kankakee, IL

Substitute Teacher
08.2018 - 04.2020

Job overview

  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Supervised lunchroom and recess activities.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Developed rules and set goals to maintain order in classroom.
  • Assigned, explained and graded homework.
  • Administered and graded tests and quizzes and reported performance to primary teacher.

United States Army National Guard
Gary, IN

Chemical, Biological, and Radiological Specialist
08.2012 - 12.2017

Job overview

  • Safely used various machinery and forklifts during chemical drumming operations.
  • Followed all waste handling guidelines to minimize waste generation.
  • Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
  • Used various software to enter data into batch ticketing system and checked information for accuracy.
  • Operated chemical processing equipment successfully while adhering to company standards.
  • Provided general and preventive maintenance on gas, equipment and chemical manufacturing equipment.

Education

National Louis University
Chicago, IL

Master of Science from Early Childhood Education
06.2021

University Overview

Olivet Nazarene University
Bourbonnais, IL

Master of Science from Family And Consumer Sciences
05.2018

University Overview

Skills

  • Sales and Promotions
  • Product Demonstrations
  • Product Knowledge
  • Meeting Sales Goals

Timeline

Sales, Service and Distribution Associate
United States Postal Service, USPS
08.2020 - Current
Substitute Teacher
Kankakee School District
08.2018 - 04.2020
Chemical, Biological, and Radiological Specialist
United States Army National Guard
08.2012 - 12.2017
National Louis University
Master of Science from Early Childhood Education
Olivet Nazarene University
Master of Science from Family And Consumer Sciences
Katrina StevensonSales, Service and Distribution Associate