Katrina Noelle Daly
Denver,CO
Summary
Reliable and punctual associate who possesses an excellent work ethic and more than five years in retail. Areas of expertise include cash management and exceptional customer service.
Overview
13
13
years of professional experience
Work History
Advanced Processor
Livwell Health
Denver, CO
02.2021 - 08.2024
- Identify and separate fan leaves, stems, and sugar leaves
- Efficiently de-fan plants prior to trimming flowers
- Breakdown flowers from the stalk and separate waste
- Record weights and keep accurate documentation
- Maintain sanitary and/or regulatory requirements
- Maintain a steady pace and meet daily quota
- Ensure the quality of buds in preparation for retail sale
Fulfillment Associate/Order Picker
Walmart
Littleton, CO
09.2015 - 01.2021
- Operate handheld scanner to pick and pack customer orders
- Keep orders organized and ready for pick-up
- Load trucks for grocery deliveries
- Dispense orders to pick-up customers
Customer Service Manager
Walmart
Littleton, CO
01.2014 - 09.2015
- Supervise cashiers, customer service associates, cart pushers, and maintenance
- Answer associate questions and concerns
- Ensure that all associates have breaks
- Bring cashiers change when needed
- Price checks
- Address customer complaints and concerns
- Ensure that parking lot is clear and restrooms are clean
- Count change drawer every hour
- Perform register audits daily
- Monitor lines
- Open/close registers
- Call field support to fix registers when needed
- Write up and administer associate evaluations
Customer Service Associate
Walmart
Littleton, CO
11.2012 - 01.2014
- Returns and exchanges
- MoneyGram transfers and money orders
- Check cashing
- Bill Payment
- Answer phones
- Assist customers
Cashier
Walmart
Littleton, CO
07.2012 - 11.2012
- Ring up customers
- Handle cash drawer
- Assist customers with questions or problems
Front End Lead
K-Mart
Richmond, VA
04.2012 - 06.2012
- Manage front end
- Provide cash to cashiers
- Troubleshoot register problems/call field support
- Provide support in Customer Service
- Western Union transactions
- Returns and exchanges
- Answer phones.
Cash Office Associate
K-Mart
Denver, CO
09.2011 - 03.2012
- Count money from previous night sales
- Balance books
- Investigate shortages
- Prepare tills for store opening
- Use bill counter, coin sorter, coin roller
Cashier
K-Mart
Denver, CO
04.2011 - 09.2011
- Ring up customers
- Bagging
- Handle cash drawer
- Assist customers with questions or problems
Education
High School Diploma -
Stroudsburg High School
2010
Skills
- Cash handling accuracy
- Organized
- Time management
- Excellent multi-tasker
- Types 75 WPM
- Detail-oriented
- Flexible schedule
- Strong communication skills
- Customer- and service-oriented
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Advanced Processor
Livwell Health
02.2021 - 08.2024
Fulfillment Associate/Order Picker
Walmart
09.2015 - 01.2021
Customer Service Manager
Walmart
01.2014 - 09.2015
Customer Service Associate
Walmart
11.2012 - 01.2014
Cashier
Walmart
07.2012 - 11.2012
Front End Lead
K-Mart
04.2012 - 06.2012
Cash Office Associate
K-Mart
09.2011 - 03.2012
Cashier
K-Mart
04.2011 - 09.2011
High School Diploma -
Stroudsburg High School
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