Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katrina Sterling

Houston,TX

Summary

A motivated design and mental health enthusiast with over 4 years of experience designing beautiful, functional spaces focused on dweller's care and creative emotionalism design aesthetics. Experienced leader, skilled in building key relationships to grow client base, driving growth, and creative solutioning.

Overview

9
9
years of professional experience

Work History

Home Stylist and Designer

West Elm
03.2022 - Current
  • Utilizing the client’s floor plan and West Elm’s 2D CAD software to create room designs for spatial planning, scale support, and furniture layout.
  • Furniture customization
  • Educate clients on products to maximize benefits.
  • Present design proposals, mood boards, and item lists.
  • Track client orders, manage delays and deliveries, and effectively address any client concerns.
  • Closed and completed 75+ projects in the last 8 months with each closing sale ranging from $5k to $10k.

Owner, Healing Design Director

Sterling Sanctuaries
02.2022 - Current
  • Creating person-centered designs that are crafted to meet client's healing needs and goals.
  • Utilizing psychology research, problem solving skills, counseling skills, and elements of functional design to bring therapeutic tools into the design process.
  • Present project proposals concept and mood boards, and room layout designs, informed by the assessment of the client’s holistic needs and relationship to their home space.
  • Source, resource, and procure furniture and decor items.
  • Ensure successful delivery, installment, and placement.

Project Manager

DESC
09.2018 - 05.2021
  • Developed and maintained key stakeholder relationships.
  • Found creative solutions to mitigate project disruptions and drive growth.
  • People and conflict management.
  • Designed tools and programs to promote better project flow and service delivery.

Program and Team Lead

DESC
09.2016 - 09.2018
  • Managed and implemented cross-program service operations.
  • Tracked and maintained program measures and key performance indicators.
  • Developed an outreach program and client referral system to drive service delivery goals and initiatives.

Housing Specialist

DESC
08.2015 - 09.2016


  • Created a database and tracking systems for over 100 community landlords and over 200 units across the county.
  • Collaborated with funders to provide additional contract funding for incentivizing partnership with community landlords.
  • Managed and developed landlord partnerships with private housing providers. Allowing the programs participating clients to find permanent, or temporary, housing.
  • Served as the liaison between program participants and external partners advocating and prioritizing landlord/renter relationship and, equitable and ethical practices.
  • Out of the combined number of housed clients, overturned 2 evictions a week eliminating a major amount of future housing barriers for the client.

Site Manager

Acres Of Diamonds
09.2014 - 01.2016
  • Facilitated client and program participant care by assessing needs, evaluating recovery goal plans, coordinating care, and driving progress.
  • Supervise and oversee the direction of programs and service projects for both residents and volunteers in the community through operational support and structure development.
  • Coordinated and facilitated programs and services.
  • Managed volunteer services by creating systems for recruitment, training, and engagement, and supervised service projects and schedules.
  • Created and managed a tracking inventory system and managed product ordering and delivery for operational supplies and services.

Education

Master of Science - Clinical Mental Health Counseling

Antioch University
Seattle, WA
06.2024

Bachelor of Arts - Individual And Family Development

Seattle Pacific University
Seattle, WA
08.2015

Skills

  • Communication
  • Interpersonal Relations
  • Conflict Management and Resolution
  • Negotiation
  • Scale Maximizing
  • Creative thinking and development
  • Small Space Design
  • Technical Sketching
  • Resource Allocation
  • 2D CAD
  • Detail-Oriented

Timeline

Home Stylist and Designer

West Elm
03.2022 - Current

Owner, Healing Design Director

Sterling Sanctuaries
02.2022 - Current

Project Manager

DESC
09.2018 - 05.2021

Program and Team Lead

DESC
09.2016 - 09.2018

Housing Specialist

DESC
08.2015 - 09.2016

Site Manager

Acres Of Diamonds
09.2014 - 01.2016

Master of Science - Clinical Mental Health Counseling

Antioch University

Bachelor of Arts - Individual And Family Development

Seattle Pacific University

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Katrina Sterling