Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KATSURA FUKUNISHI

San Jose,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Sales Operations Analyst

Tokyo Ohka Kogyo America
12.2021 - Current
  • Order placement to internal company in Japan for manufacturing, Batch control, Shipping schedule management as a Material Planner
  • Order receiving, Order processing, Sample processing, Month end closing for inventory and sales, Assisting product registration process in system
  • Enabled sales operations to run smoothly through effective management of department's workflows and processes.
  • Collaborated with sales account executives to determine sales areas that could be improved.
  • Generated bar graphs, trend lines and pie charts to represent sales data.
  • Reviewed contracts for accuracy and validity of cost and quote information, contacting customers directly to resolve issues when appropriate.
  • Identified and analyzed project risks and developed mitigation strategies.

Document Control Specialist/Change Analyst

Intuitive Surgical
08.2021 - 12.2021
  • Reviewing and analyzing Change Order Request (ECO, MCO, BCO, CCO)
  • DOP and rules of Regulatory Affairs
  • Participating weekly team meeting to share the trend of change orders, new,updated or obsolete knowledge/process
  • Accommodating to requests in tickets: expediting urgent Change Order release,non-content change on previously submitted change order
  • Tracking Change Orders

Sr. Supplier Engineering Coordinator

Intuitive Surgical Inc
06.2018 - 07.2021
  • Project tracking - Work with cross-functional team (Supplier engineer,Buyer, Planner, Incoming Quality Control and Material Review Board) for tracking and report creation for:
  • Oracle PLM system (Agile) use for project tracking
  • Drive communication to improve defect parts with suppliers (root cause analysis, investigation and Corrective/Preventive action tracking)
  • Work with cross-functional team and external stakeholder for shortage parts
  • Oracle PLM system (Agile) use for project tracking

Business Administration

Morpho US, Inc
10.2015 - 06.2018
  • Business Administration(weekly expense reimbursement, travel reimbursement, travel arrangement, conference room booking, maintaining office supply, answering phone calls, office maintenance
  • Work with Accounting dept for A/P and A/R
  • Quarterly Asset management
  • Contract filing
  • Assist expense budget planning
  • Assist Accounts Receivable and Accounts Payable
  • Product research

Customer Service Rep

American Peptide Company
04.2010 - 10.2015
  • Interact with domestic and international distributors, pharmaceutical companies, universities, distributors and end-users for order taking and responding to inquiries
  • Assist outside Sales Rep by updating order status, tracking the shipment, issuing quotes, answering inquiries (ex: production status, inventory check)
  • Process RMA along with the internal guidelines and reconcile it with Accounting and Shipping department
  • Work close with the Accounting Dept for invoice
  • For new customer's account set-up, prepayment and overdue invoice
  • Inventory management
  • Analyze sales history reports to approach potential sales opportunities
  • Monitor progress in production status and conduct expediting of production
  • Create a weekly status report for customers

Education

B.A. - International Relations

Obirin University
Tokyo, Japan
03.1996

Skills

  • Microsoft Office (Excel-Pivot table, Vlookup, Word, PowerPoint, Outlook)
  • SAP
  • Agile (PLM system)
  • Tableau (Data analysis software)
  • Team player
  • Effective communication
  • Operational Efficiency
  • Customer Service
  • Corrective Actions

*Work history prior to 2010 will be available upon request

Languages

Japanese
Native or Bilingual

Timeline

Sales Operations Analyst

Tokyo Ohka Kogyo America
12.2021 - Current

Document Control Specialist/Change Analyst

Intuitive Surgical
08.2021 - 12.2021

Sr. Supplier Engineering Coordinator

Intuitive Surgical Inc
06.2018 - 07.2021

Business Administration

Morpho US, Inc
10.2015 - 06.2018

Customer Service Rep

American Peptide Company
04.2010 - 10.2015

B.A. - International Relations

Obirin University

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KATSURA FUKUNISHI