Katterine Tenecela
Lowell,MA
Summary
. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Cashier
Home Depot
Tewksbury
04.2022 - Current
- Managed cash drawer while maintaining a 100% accuracy rate in the end of the day audit reports
- Enrolled 20+ customers in rewards programs
- Fulfilled multiple responsibilities, including greeting customers, handling different departments, helping 40+ customers with a friendly and professional attitude.
PCA (Personal Care Assistant)
Tempus Unlimited
Stoughton
08.2022 - 01.2024
- Assisted patient who was in recovery with day-to-day activities
- Created a welcoming and safe environment, helped with household chores and provided assistance by maintaining hygiene and mobility support
- Managed all medications, kept records and monitored all change in patient care
- Assisted with all meal preparation while making sure all food was up to standard with patient nutrient plan.
Cashier/Sales
Marshalls
Tewksbury
10.2022 - 04.2022
- Maintain a clean and organized inventory, ensuring an efficient store layout for customer access and satisfaction
- Managed the POS system transitions handling all cash, credit, returns and refunds to a consistent to guarantee accurate audits
- Anticipated customer needs, providing them with polite and excellent customer service
- Provided support by opening and closing of each shift demonstrating leadership and punctuality.
Education
High School Diploma -
Lowell High School
06.2022
Skills
- Bilingual
- Able to write and speak in Spanish
- Customer Assistance
- Adaptable
- Acute and Rehabilitative Care
- Patient Services
- Customer Engagement
- Reference Selling
- Relationship Building
Timeline
Cashier/Sales
Marshalls
10.2022 - 04.2022
PCA (Personal Care Assistant)
Tempus Unlimited
08.2022 - 01.2024
Cashier
Home Depot
04.2022 - Current
High School Diploma -
Lowell High School
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