“Sales and customer with experience in 5+ years
in customer service/client facing roles, as well as a bachelor’s degree in international relations.
Spanish Native speaker.
Overview
7
7
years of professional experience
Work History
CEO
Own Business
02.2021 - 02.2022
Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
Streamlined business processes, resulting in increased operational efficiency across all departments.
Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Crew Member
Trader Joe's
09.2014 - 03.2019
Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Leader of the art team
Leader of the fresh section
Education
Associate of Science - International Relations And Affairs
Universidad Del Norte
Barranquilla, Colombia
High School Diploma -
Nuestra Senora Del Buen Consejo
Barranquilla, Colombia
12.1998
Skills
Community Outreach
Operational Efficiency
Planning and coordination
Program Administration
Executive Leadership
Operational leadership
Balanced Work Ethic
Customer Relations
Languages
Spanish
Native or Bilingual
Timeline
CEO
Own Business
02.2021 - 02.2022
Crew Member
Trader Joe's
09.2014 - 03.2019
Associate of Science - International Relations And Affairs