Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
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Katy Feightner

Bullard,Texas

Summary

Results-driven Paraprofessional with extensive experience at Bullard Middle School, recognized for strong prioritization and time management skills. Demonstrates a proven ability to foster positive relationships with students and staff while delivering essential support. Expertise in billing documentation and workflow optimization enhances operational efficiency in educational and medical environments. Committed to leveraging these skills to advance initiatives in both educational and professional settings.

Overview

12
12
years of professional experience

Work History

Medical Assistant

Grace Wellness
Bullard, TX
04.2025 - Current
  • Managed patient flow by answering phones, scheduling appointments, and greeting visitors professionally.
  • Adhered to HIPAA regulations to safeguard confidential patient information consistently.
  • Educated patients on nutrition and disease prevention to promote healthier lifestyles.
  • Assisted physicians by taking vital signs, documenting patient histories, and preparing for examinations.
  • Conducted patient interviews to gather medical history and chief complaints effectively.
  • Documented comprehensive notes during patient visits to ensure accurate records.
  • Responded promptly to patient callbacks and processed phone-in prescription refill requests.
  • Participated in team meetings to enhance workflows and improve patient outcomes.

Paraprofessional

Bullard Middle School
Bullard, Texas
08.2022 - Current
  • Demonstrated patience, compassion, and empathy in various situations
  • Developed and maintained positive relationships with students, promoting positive attitude toward learning
  • Provided positive and nurturing support while attending to students' physical, personal, and emotional needs
  • Developed positive relationships with students through encouragement, guidance, and reinforcement of appropriate behaviors
  • Worked one-on-one with students to reinforce learning of materials
  • Communicated student progress and concerns to teacher
  • Planned School luncheons, parties, and raffles for the school staff

Paraprofessional

Cumberland Academy School
Tyler, Texas
09.2018 - 05.2021
  • Demonstrated patience, compassion, and empathy in various situations
  • Developed and maintained positive relationships with students, promoting positive attitude toward learning
  • Provided positive and nurturing support while attending to students' physical, personal, and emotional needs
  • Provided classroom support to teachers, including organizing materials, grading papers, and preparing instructional activities
  • Checked on student behavior in the classroom and during lunch periods
  • Collaborated with other paraprofessionals and professionals within the school district on best practices for working with special needs children
  • Supervised students during cooling-off time, monitoring behavior

Office Manager

Thomas McGovern MD
Tyler, Texas
04.2013 - 09.2018
  • Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
  • Resolved customer inquiries and complaints with timeliness and professionalism
  • Created and maintained filing systems to ensure accurate record keeping
  • Delivered quality customer service to staff and customers
  • Purchased office supplies and equipment to replenish inventory
  • Fostered relationships with vendors to expedite orders, repairs and maintenance
  • Managed office flow by providing direct support to visitors
  • Implemented office procedures, creating streamlined processes
  • Provided administrative support for executive staff, including scheduling meetings, preparing agendas and taking meeting minutes
  • Established relationships with external partners to facilitate business operations
  • Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies
  • Optimized office policies, meeting internal needs while upholding organizational standards

Billing Manager

Vascular Tyler/ Dr. Mark Robbins
Tyler, Texas
04.2013 - 09.2018
  • Acted as point person for billing-related inquiries to assist various departments
  • Oversaw the preparation of monthly client invoices ensuring accuracy in all calculations
  • Resolved rejections or denials and coordinated revisions or adjustments for resubmission
  • Maintained accurate records of customer transactions utilizing a variety of software programs
  • Successfully managed billing operations, including accounts payable and receivable, invoicing, collections and payroll processing
  • Managed team members responsible for day-to-day operations of the billing department
  • Established processes to capture and bill items within stated billing terms

Education

High School -

Brownsboro High School
Brownsboro, Texas
05.2004

Skills

  • Prioritization and Time Management
  • Office Administration
  • Workflow Optimization
  • Meeting planning
  • Scheduling
  • Billing Documentation Handling
  • Quality Assurance
  • Detail-Oriented Data Input
  • Administrative Assistance

References

  • Tera Hernandez, Teacher, (903) 316-8569, Terahernandez@yahoo.com
  • Becky Meadows, Special Education Coordinator, (903) 262-6201, BeckyMeadows113@gmail.com
  • Sarah Graham, School Nurse, (903) 372-5722, sgraham@cumberlandacademy.com

Accomplishments

  • I was nominated for support staff of the year my first year at Bullard Middle School and have also recieved support staff of the month as well.

Timeline

Medical Assistant

Grace Wellness
04.2025 - Current

Paraprofessional

Bullard Middle School
08.2022 - Current

Paraprofessional

Cumberland Academy School
09.2018 - 05.2021

Office Manager

Thomas McGovern MD
04.2013 - 09.2018

Billing Manager

Vascular Tyler/ Dr. Mark Robbins
04.2013 - 09.2018

High School -

Brownsboro High School