Katy Horst
Fort Myers,FL
Summary
Energetic and detail oriented employee with over 10 years of healthcare experience. Previous settings include hospitals, both retail and specialty pharmacies and home visits for behavioral health. Compassionate and patient individual who thrives under pressure and is eager to take on a new challenge.
Overview
14
14
years of professional experience
Work History
Development and Operations Management
Angel Flight Central
Kansas City, MO
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Program Intake Coordinator
Minimally Invasive Surgery Hospital
Lenexa, KS
04.2022 - Current
- New patient intake
- Insurance verification and prior authorizations
- Oversee insurance policy criteria for multiple insurance companies
- Schedule all pre operative appointments for incoming surgeries
Behavioral Therapist
Creating Connections Therapy
Prairie Village, KS
11.2021 - 04.2022
PSR - Patient Service Representative
Caremark
Lenexa, KS
01.2015 - 01.2017
- Managed two high risk medications to directly ensure minimal errors in monthly audits; oversee and correct any errors made
- Communicate with the drug manufacturers in order to ensure patient compliance
- Assist in resolving insurance rejections and prior authorizations
- Advocate for patient eligibility with financial assistance to help with cost of specialty medications
Mental Health Social Worker
Pathways Behavioral Health
01.2012 - 01.2017
- Manage a caseload of 25+ clients with different mental illness diagnoses
- In charge of teaching psychosocial rehabilitation classes
- Promote and encourage clients to set and work toward personal goals
- Provide quality and compassionate care to each client, no matter the circumstance
- Complete intakes and assessments of new clients
- Complete quarterly reviews on each client to evaluate progress
Education
Bachelor of Science - Psychology
Liberty University
Skills
- Computer skills
- ICD-10
- Insurance verification
- Medical office experience
- Medical scheduling
- Medical terminology
- Microsoft Office
- Problem Resolution
- Organizational skills
- Pharmacy technician experience
- Leadership
- Caregiving
- Behavioral Health
- Social Work
- EMR Systems
- Crisis Intervention
- Anatomy Knowledge
- Hospital Experience
- Medical Records
- Behavioral Therapy
- Applied Behavior Analysis
- Autism Experience
- Case Management
- Individual / Group Counseling
- Group Therapy
Timeline
Development and Operations Management
Angel Flight Central
08.2022 - Current
Program Intake Coordinator
Minimally Invasive Surgery Hospital
04.2022 - Current
Behavioral Therapist
Creating Connections Therapy
11.2021 - 04.2022
PSR - Patient Service Representative
Caremark
01.2015 - 01.2017
Mental Health Social Worker
Pathways Behavioral Health
01.2012 - 01.2017
Bachelor of Science - Psychology
Liberty University