Summary
Overview
Work History
Education
Skills
Timeline
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Katy Mears

Fort Lauderdale,FL

Summary

Results-driven Managing Partner adept at building and leading high-performance teams. Decisive leader and strategic planner with a resilient and forward-thinking approach. Ready to bring 10 years of experience to new role at Firebirds Wood Fired Grill.

Overview

6
6
years of professional experience

Work History

Managing Partner

Bonefish Grill
01.2023 - Current
  • Established and implemented business procedures and process improvements.
  • Managed restaurant scheduling, foodservice and customer service.
  • Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
  • Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
  • Maintained P&L and shouldered corporate fiscal responsibility.

Senior Manager

Bonefish Grill
01.2021 - 01.2023
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Increased customer satisfaction with timely project deliveries and seamless communication.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.

Manager

Bonefish Grill
01.2018 - 01.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Education

Bachelor of Science - Hospitality

Florida International University
Miami, FL
12.2018

Skills

  • Revenue Growth
  • Operations Management
  • Financial reporting understanding
  • Quality Control Planning
  • Executive Leadership
  • Budgeting expert
  • Food safety expertise
  • Auditing expert
  • Foodservice Management Professional
  • Basic food preparation master
  • Kitchen sanitation master
  • Profit and Loss Management

Timeline

Managing Partner

Bonefish Grill
01.2023 - Current

Senior Manager

Bonefish Grill
01.2021 - 01.2023

Manager

Bonefish Grill
01.2018 - 01.2021

Bachelor of Science - Hospitality

Florida International University

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Katy Mears