Katya Lievano
Ossining,NY
Summary
Enthusiastic and hardworking graduate with desire to take on new challenges. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Production Assistant
Red Velvet NYC
09.2023 - Current
- Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Properly prepared, packed, and sorted customer orders for shipment using correct materials in a timely manner
- Reduced production errors through close attention to detail and thorough quality control checks
- Maintained a safe and clean work environment, contributing to overall team productivity
- Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols
Cashier/Sales Associate
Splash Car Wash & Express Lube
05.2023 - Current
- Performed opening and closing procedures ensuring smooth business operation
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
- Processed cash and card payments accurately and efficiently using POS system
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Contributed to store success by maintaining high standards of cleanliness throughout the facility
Cashier
New Yummy China Wok
06.2019 - 05.2023
- Operated POS system to enter orders, process payments and issue receipts
- Increased repeat business through friendly interactions and prompt resolution of customer inquiries
- Demonstrated effective multitasking abilities during busy periods by juggling multiple tasks including answering phones, taking orders, and processing payments
- Managed a high-volume phone line, taking customer orders for delivery and pickup
- Restocked store supplies and maintained all working areas clean and organized
Education
Associate of Science - Science And Mathematics
Westchester Community College
Valhalla, NY12.2022
High School Diploma -
Ossining High School
Ossining, NY06.2019
Skills
- Bilingual in English and Spanish
- Excellent Customer Service
- POS System Operation
- Effective Multitasking and Attention to Detail
- Verbal and Written Communication
- Time Management, Problem-Solving, and Organization
- Policy and Procedure Adherence
Languages
Spanish
Native or Bilingual
Timeline
Production Assistant
Red Velvet NYC
09.2023 - Current
Cashier/Sales Associate
Splash Car Wash & Express Lube
05.2023 - Current
Cashier
New Yummy China Wok
06.2019 - 05.2023
Associate of Science - Science And Mathematics
Westchester Community College
High School Diploma -
Ossining High School
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