Katyna Giannantonio

• Worked closely with engineering and property managers to coordinate upcoming vendors, deliveries, construction, events, and protests.
• Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
• Responded promptly to emergency situations using appropriate resolution strategies. Providing the client and field supervisor with a detailed incident reports using TrackTik software.
• Coordinated with property management to ensure seamless communication between site security and provided security detail for VIPs at special events.
• Provided first aid and basic life support until medical professionals arrived.
• Deterred criminal activity, vandalism, trespassing and general misconduct by providing expert and highly visible security presence on site.
• Trained new security personnel on protocols, procedures, and emergency response plans.

• Executed property patrols on foot, golf cart or site vehicle following site-specific guidelines and regulations.
• Responded swiftly to emergencies, collaborating with law enforcement when necessary.
• Engaged with law enforcement, fire and medical during critical incidents for added support.
• Screened and verified candidates for armed and unarmed security officer positions effectively.
• Produced daily activity reports and incident documentation as required.
• Maintained scheduling and reporting functions using TrackTik software efficiently.
• Assisted in crafting security policies aimed at safeguarding client assets.
• Handled payroll for over 200 employees at more than 45 store sites.

Earth's Healing Dispensary

• Monitored employee access, verifying government-issued identification for customer entry.
• Escorted incoming deliveries, logging each entry on a tablet for efficient tracking.
• Conducted regular foot patrols of property, covering lobby, bathrooms, backroom, cash room, and storage areas.
• Compiled incident reports to document occurrences and maintain record accuracy.
• Ensured compliance with all state cannabis regulations and safety protocols.

Santa Rita High School

• Collaborated with school administration and local law enforcement to enhance security measures.
• Developed strong relationships with students and staff to foster a supportive environment.
• Patrolled school grounds using foot and golf cart, maintaining constant communication through two-way radio.

• Maintained logs of onsite events, including disturbances, criminal activity, and lost items.
• Documented incidents and prepared detailed reports for managements daily review.
• Provided customer service assistance to guests by addressing inquiries regarding onsite services and facilities.
• Recorded all communications during shifts for accurate reference and accountability.
• Managed end-of-shift cash drops from bar and restaurants, ensuring adherence to protocol.
• Recorded details of witnessed cash drops for accountability, obtaining necessary signatures before securing in drop-safe.