Kau Kpolar
Robbinsdale,MN
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Genesys Works - Young Professional
Genesys Works
06.2022 - Current
- Developed technical skills on Microsoft 365 application through 15 hour weeks of summer training
- Conducted and presented technological research
- Refined professional skills through training, conferences, and networking
Risk, Security & Certification Analyst
Cargill
08.2022 - 08.2023
- Assessed and managed potential risks to security systems
- Investigated and resolved security issues
- Configured user accounts in company applications while obtaining certifications to demonstrate compliance with company standard
- Primary to accounting, finance, and transportation applications
- Created documentation to strengthen team processes
- Manged ticketing system effectively.
Clerk
HyVee Foods
06.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Crew Member
Dunkin' Donuts
02.2021 - 07.2021
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Associate of Arts - Liberal Arts
North Hennepin Community College
Minneapolis, MN06.2025
High School Diploma -
Robbinsdale Armstrong Senior High School
Plymouth, MN06.2023
Skills
- Technical Documentation
- Application Support
- Cash Drawer Management
- Microsoft Excel
- Customer Service
- Teamwork
- Quick Study
Certification
- Microsoft Excel 2013 Certification, Microsoft - 2021
Timeline
Risk, Security & Certification Analyst
Cargill
08.2022 - 08.2023
Genesys Works - Young Professional
Genesys Works
06.2022 - Current
Clerk
HyVee Foods
06.2022 - 08.2022
Crew Member
Dunkin' Donuts
02.2021 - 07.2021
Associate of Arts - Liberal Arts
North Hennepin Community College
High School Diploma -
Robbinsdale Armstrong Senior High School
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