Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kauan DA Silva

Summary

Developed comprehensive sales and customer service skills in a high-paced environment. Proven ability to build and maintain strong client relationships, contributing to team success. Looking to transition into new field where these skills can drive positive outcomes.

Overview

2
2
years of professional experience

Work History

Delivery Associate

Amazon
12.2024 - 04.2025
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.

Account Manager

Valkyrie Management Group
08.2024 - 12.2024
  • Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
  • Implemented effective sales strategies to expand market share within the assigned territory.
  • Managed recruitment, training and development for highly effective sales team.

Account Manager

Infinity Management Group
03.2023 - 06.2024
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed and motivated employees to be productive and engaged in work.
  • Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.

Sales Associate

Macy's
12.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Monarch High School
Coconut Creek, FL
05-2022

Skills

  • Establishing client rapport
  • Effective selling techniques
  • Customer service
  • Effective communication skills
  • Problem resolution
  • Experienced in digital technologies
  • Comprehensive understanding of products
  • Customer satisfaction
  • Sales expertise

Languages

Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

Delivery Associate

Amazon
12.2024 - 04.2025

Account Manager

Valkyrie Management Group
08.2024 - 12.2024

Account Manager

Infinity Management Group
03.2023 - 06.2024

Sales Associate

Macy's
12.2022 - 03.2023

High School Diploma -

Monarch High School

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