Summary
Overview
Work History
Education
Skills
Timeline
Manager

De'Antay Kaufman

Manager
Bakersfield,CA

Summary

Adaptable leader with dedication to partnering with coworkers to promote engaged, empowering work culture in a fast- paced environment to create a superb environment for our valued guests.

Overview

3
3
years of professional experience

Work History

Bartender

The BLVD
Bakersfield, CA
09.2021 - Current
  • Provided a fun and friendly atmosphere to guests during interactions.
  • Kept bar presentable and well-stocked throughout shifts to meet customer needs.
  • Prepared beverages in a timely manner in a fast-paced environment, all while, monitoring alcohol consumption of each guest.
  • Complied with all food and beverage regulations.
  • Used beverage and food knowledge to recommend items to guests based on their preferences
  • Built a rapport with regular customers to create a positive environment.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

Assistant Manager

The BLVD
Bakersfield, CA
07.2021 - Current
  • Coordinated daily operations of our 47,000 square ft venue.
  • Delivered superior service and maximized customer satisfaction, as well as responded efficiently and accurately to customer complaints.
  • Organized and supervised shifts.
  • Regularly reviewed product quality to ensure it is up to BLVDs standard.
  • Appraised staff performance and provided feedback to improve productivity.
  • Ensured compliance with sanitation and safety regulations.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.

Restaurant Server

The BLVD
Bakersfield , CA
06.2021 - Current
  • Provided excellent customer service to guests and ensured they left with a positive experience.
  • Maintained positive attitude that promoted teamwork and gave guests a positive environment.
  • Performed the 10 steps of service in a timely manner to assure the needs of the guests are continually being met in a courteous and professional manner throughout the duration of their visit.
  • Used suggestive selling to entice customers to purchase new items or items we wanted to increase sells for.
  • Assisted teammates during our free time as well as doing our side work for that day and rolling silverware.

Event Host

The BLVD
Bakersfield , CA
05.2021 - Current
  • Provided superb customer service as well as being attentive to all the guest’s possible needs throughout the duration of their visit.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Set up party room(s) in a timely manner before every event, following a different layout and list of responsibilities for each event.
  • Presented food and beverage efficiently and promptly to guests, to ensure a pleasant experience.
  • Worked events that ranged from 10 to as many as 500 guests.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Games Host

The BLVD
Bakersfield, CA
09.2019 - Current
  • Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
  • Upsold any of our products and services to the customers
  • Cleaned games and attractions to reduce spread of germs and bacteria.
  • Operated point of sale terminal to complete customer transactions.
  • Assisted with ticket redemption and provided prize selection to customers.
  • Deliverable accomplishments include the following:
  • Bringing in over $450,000 in revenues while working at The BLVD! as this position
  • Interacted and sold our services and products to at least 500 customers per week.

Education

Bachelor of Science - Business Administration, Management

California State University
Bakersfield, CA
05.2021

High School Diploma -

Centennial High School
Bakersfield, CA
06.2016

Skills

  • Excellent written and verbal
  • Ability to prioritize tasks efficiently
  • Customer Service
  • Catered private events
  • Anticipating Guest Needs
  • Team Leadership
  • Integrity and Transparency
  • Conflict and Complaint Resolution
  • Suggestive Selling
  • Safe Food Handling

Timeline

Bartender

The BLVD
09.2021 - Current

Assistant Manager

The BLVD
07.2021 - Current

Restaurant Server

The BLVD
06.2021 - Current

Event Host

The BLVD
05.2021 - Current

Games Host

The BLVD
09.2019 - Current

Bachelor of Science - Business Administration, Management

California State University

High School Diploma -

Centennial High School

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De'Antay KaufmanManager