Sara D. Murphy
Bartender
Billerica,MA
Summary
Professional and hardworking bartender with 12 years of experience who is accustomed to demanding work with little downtime. I am a dedicated team player with demonstrated training and problem-solving abilities, as well as excellent interpersonal and time management skills.
I am extremely capable working in high volume atmosphere, while maintaining a positive attitude and handling multiple transactions at one time.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Bartender
ReelHouse
Boston, MA
05.2022 - Current
- Served high customer volumes during special events, nights and weekends.
- Each bar staffed by 2 bartenders, with nightly sales averaging anywhere between 8-16,000$ per 2 people.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Closed out cash register and prepared cashier report at close of business.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Bartender
Biltmore & Main
Reading, MA
04.2018 - 05.2022
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Served high customer volumes during special events, nights and weekends.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Bartender/ Manager
Waxy O’Connor’s
Woburn, MA
12.2013 - 04.2018
- Developed skills in restaurant management including: opening and closing duties, money deposits for entire staff, placing liquor orders, ensuring guest satisfaction, managing FOH staff, and scheduling
- Developed relationships with vendors through placing orders with them directly
- Gained knowledge and experience in a management roll on how to best communicate with staff
- Responsible for developing new cocktail menus and specials
- Gained extensive knowledge of craft cocktails and how to create them
- Responsible for making the schedule each week for FOH staff
- Developed relationships with guests which lead to repeat, and often regular, business from returning guests
- Promoted live entertainment as well as events and promotions held at our location and other Waxy O’Connor’s locations
- Interact, engage, and accommodate the guests visiting from out of town and staying in the adjacent Best Western hotel
- Gained knowledge of foreign liquors such as different Irish whiskey and imported craft beers
- Enhanced skills working under pressure in high-volume establishment
Bartender
Tavern In The Square
Burlington, MA
06.2012 - 01.2014
- Established numerous relationships with regular guests and made multiple connections with local residents
- Gained knowledge of multiple brands of liquor, domestic and foreign bottled beers, wines, and local breweries
- Extensive knowledge of 44 draft rotating draft beer selections
- Gained Experience in promotion and sale of our large draft selection as well as our signature beer “Tavern IPA” by Wormtown Brewery
- Promoted events hosted by Tavern such as sporting events, Sunday brunch, holiday brunches and specials
- Gained the ability to work well in an extremely fast paced, high stress work environment
- Experience multi-tasking and taking care of multiple guests at one time
Education
Bachelor of the Arts - Philosophy/ Communications and Critical Thinking
University of Massachusetts
Complete Salesperson course - undefined
AREA Real Estate School
Communications
Westfield State College
09.2007 - 05.2009
undefined
Billerica Memorial High School
Skills
15 Years experience in customer service, sales, and hospitality
Highly skilled and experienced working in a high volume, fast paced, bar atmosphere
Excellent customer service skillsExtensive working knowledge of service industry, skilled in all aspects of serviceHighly experienced in working directly with customers and handling complaintsExcellent verbal and written communication skillsDetail-oriented, experienced in professional written communicationHighly reliable
Aloha POS
TOAST POS
Self-Motivated
Responsible alcohol service
Certification
Licensed Real Estate Sales Person
Timeline
Bartender
ReelHouse
05.2022 - Current
Bartender
Biltmore & Main
04.2018 - 05.2022
Licensed Real Estate Sales Person
09-2015
Bartender/ Manager
Waxy O’Connor’s
12.2013 - 04.2018
Bartender
Tavern In The Square
06.2012 - 01.2014
Communications
Westfield State College
09.2007 - 05.2009
Bachelor of the Arts - Philosophy/ Communications and Critical Thinking
University of Massachusetts
Complete Salesperson course - undefined
AREA Real Estate School
undefined
Billerica Memorial High School