Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jemilah Ellis

Elmwood Park,IL

Summary

Dedicated to delivering exceptional customer service by fostering kindness, helpfulness, and courtesy in every interaction. Passionate about creating positive experiences that exceed expectations while inspiring others to embrace a service-oriented mindset. Committed to personal growth through helping others, with the belief that each opportunity to assist contributes to becoming a more empathetic and effective professional.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server/Bartender

Lou Malnati's Pizzeria
04.2024 - Current
  • Assuring great customer service
  • Friendly service
  • Great expectations of quality of service.

Server/Waiter

Cooper's Hawk Winery & Restaurants
11.2022 - 04.2024
  • Server
  • Customer service
  • Hospitality
  • Sanitary safety

Bartender

Fado Irish Pub and Restaurant
04.2022 - 11.2022
  • Bartender
  • Customer Service
  • Sanitation Safety

Bartender

TGI Fridays
07.2020 - 03.2022
  • Bartender
  • Server
  • Customer service
  • Sanitation safety

Marketing Consultant

Genesis Marketing
05.2020 - 07.2020
  • Marketing consultant
  • Customer service

Server

Lou Malnati's
09.2019 - 01.2020
  • Responsible for customer service and satisfaction.
  • Knowledge of cocktails.
  • Knowledge of menu items.

Bartender/Server/Manager

Bar Louie
06.2017 - 10.2019
  • Responsible for customer service and satisfaction.
  • Knowledge of cocktails.
  • Knowledge of menu items.
  • Responsible for scheduling
  • Experience with cash handling and bank deposits.
  • Provided fast and friendly customer service
  • Checked customer Identification

Home Health Aide

Premier Healthcare Services
01.2018 - 06.2018
  • Patient care

Front Desk Clerk

Brunswick Zone
12.2016 - 01.2017
  • Reassuring events are coordinated correctly.
  • Training new employees on company policies and standards.
  • Customer service satisfaction.

Area Supervisor

Ross Dress for Less
12.2015 - 08.2016
  • Responsible for Hardlines.
  • Reassuring sales for the day were accurate.
  • Training new employees to ensure company standards.

Swing Manager

Mcdonald's Corporation
05.2013 - 12.2015
  • Customer service representative.

Education

Associate - Chemistry

College of DuPage
Glen Ellyn, IL
09.2025

Skills

  • Bartending - Bartending experience (11-15 years)
  • Spirits experience
  • Sales
  • Microsoft Office
  • Wine knowledge
  • Hospitality (10 years)
  • Training & development
  • Customer service
  • Reception
  • POS
  • Server (8 years)
  • Restaurant Management
  • Bartender (8 years)
  • Home Care
  • Organizational Skills
  • Bar safety compliance (food service)

Certification

  • ServSafe Alcohol Certification
  • Food Handler Certification
  • ServSafe

Languages

English

Timeline

Server/Bartender

Lou Malnati's Pizzeria
04.2024 - Current

Server/Waiter

Cooper's Hawk Winery & Restaurants
11.2022 - 04.2024

Bartender

Fado Irish Pub and Restaurant
04.2022 - 11.2022

Bartender

TGI Fridays
07.2020 - 03.2022

Marketing Consultant

Genesis Marketing
05.2020 - 07.2020

Server

Lou Malnati's
09.2019 - 01.2020

Home Health Aide

Premier Healthcare Services
01.2018 - 06.2018

Bartender/Server/Manager

Bar Louie
06.2017 - 10.2019

Front Desk Clerk

Brunswick Zone
12.2016 - 01.2017

Area Supervisor

Ross Dress for Less
12.2015 - 08.2016

Swing Manager

Mcdonald's Corporation
05.2013 - 12.2015

Associate - Chemistry

College of DuPage

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