Thomas Vincent
Philadelphia,PA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server/Bartender
Barra Rossa Ristorante
Philadelphia, PA
06.2021 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server/Bartender
Valanni
Philadelphia, PA
06.2019 - 03.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Carrabba's Italian Grill
Springfield, PA
06.2018 - 06.2019
- Running entrees, appetizers, desserts, and beverages to tables with Carrabba’s hospitality
- Making memorable first and last impressions
- Anticipating needs in a hospitable and timely manner
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Server/Bartender
Legal Sea Foods
Philadelphia, PA
05.2018 - 04.2019
- Ensured tables were clean and tidy when guests arrived, presenting menus and serving food and beverages.
- Learned to be quick on my feet (literally and metaphorically) and came to work with a polite and friendly attitude.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
SERVER
Olive Garden
Springfield, Oregon
03.2015 - 05.2018
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained an organized and visually appealing wine display, attracting customers'' attention and promoting sales.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
BANQUET/A LA CARTE SERVER
Concordville Inn
09.2013 - 02.2015
- Serve alcoholic and non-alcoholic beverages
- Utilized strong communication skills to address any customer concerns or complaints promptly, maintaining high levels of guest satisfaction.
- Assisted in training new servers, sharing best practices for A La Carte service success.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Sun Valley High School
Aston, PA06.2014
No Degree - Social Media Marketing
Southern New Hampshire University
Hooksett, NH12.2028
Skills
IMovie (6 years)
- Video Production
- Bartending
- Photo Editing (10 years)
- Upselling
- Video Editing (7 years)
- Hospitality
- POS (Toast, Aloha)
- Adobe Photoshop (10 years)
- Final Cut Pro (3 years)
- Adobe Premiere Pro (3 years)
- Banquet Experience
- Restaurant Experience
- Microsoft Word
- Menu memorization
- Safe food handling
- Memory retention
- Professional appearance
- Suggestive selling
- Allergy awareness
- Task prioritization
- Tableside etiquette
Certification
- ServSafe
- December 2022 to December 2024
Languages
English - Expert
Timeline
Server/Bartender
Barra Rossa Ristorante
06.2021 - Current
Server/Bartender
Valanni
06.2019 - 03.2020
Server
Carrabba's Italian Grill
06.2018 - 06.2019
Server/Bartender
Legal Sea Foods
05.2018 - 04.2019
SERVER
Olive Garden
03.2015 - 05.2018
BANQUET/A LA CARTE SERVER
Concordville Inn
09.2013 - 02.2015
High School Diploma -
Sun Valley High School
No Degree - Social Media Marketing
Southern New Hampshire University
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