Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kaufonongamoemuli Guttenbeil

San Jose,CA

Summary

A seasoned hospitality professional with 15 years of experience, I have evolved from a server to general management, and I have excelled as a Private Dining Sales Manager. My career is marked by a commitment to exceptional service, operational excellence, and strategic sales growth. I possess a track record of designing and executing successful events, leading teams with a focus on efficiency, and fostering client relationships that drive repeat business. My multifaceted expertise makes me an asset to any establishment aiming to enhance its service quality and reputation. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Overview

10
10
years of professional experience

Work History

Manager

STK STEAKHOUSE
04.2025 - Current
  • Managed staff schedules to optimize labor efficiency and coverage.
  • Trained new employees on restaurant policies and customer service protocols.
  • Implemented cost control measures to reduce waste and improve profitability.
  • Resolved customer complaints promptly to enhance guest satisfaction levels.
  • Conducted regular inspections to ensure compliance with health regulations.
  • Facilitated team meetings to improve communication and workflow among staff.
  • Oversaw daily restaurant operations to ensure high service standards.

PRIVATE EVENTS SALES MANAGER

Eataly Silicon Valley
06.2022 - 06.2025
  • Developed sales strategies aligned with Eataly's Italian culinary culture and values.
  • Collaborated with marketing to design promotional campaigns for seasonal products.
  • Analyzed sales data to identify trends and adjust tactics accordingly.
  • Fostered relationships with vendors to negotiate favorable terms and conditions.
  • Conducted performance reviews to provide feedback and support staff development.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Established relationships with key clients, while maintaining existing customer base.
  • Created and presented monthly reports to management on sales performance.
  • Achieved company growth and brand development through market expansion and sales.
  • Established new accounts and serviced existing accounts maintaining professional relationships.

MANAGER

Terra Silicon Valley
01.2021 - 01.2022
  • Floor Management
  • Guest Recovery
  • Onboarding/Training
  • Menu Planning

ASSISTANT GENERAL MANAGER

Scott's Seafood Bar and Grill
01.2016 - 01.2020
  • Delagate Administrative Duties
  • Scheduling
  • Budget and Reporting
  • Build and Maintain Comminity Outreach Programs

Education

Online Courses - Food And Beverage Management

SERVSAFE
08-2020

High school or equivalent -

MENLO ATHERTON
California
01.1998

Skills

  • Budgeting and reporting
  • Team building
  • Performance evaluation
  • Vendor negotiation
  • Documentation and reporting
  • Staff management
  • Safety procedures
  • Operations management
  • Customer relationship management (CRM)
  • Self-Motivated
  • RBS Certified
  • ServSafe Certified

Affiliations

  • Golfing is good for the soul

Timeline

Manager

STK STEAKHOUSE
04.2025 - Current

PRIVATE EVENTS SALES MANAGER

Eataly Silicon Valley
06.2022 - 06.2025

MANAGER

Terra Silicon Valley
01.2021 - 01.2022

ASSISTANT GENERAL MANAGER

Scott's Seafood Bar and Grill
01.2016 - 01.2020

Online Courses - Food And Beverage Management

SERVSAFE

High school or equivalent -

MENLO ATHERTON

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