Summary
Overview
Work History
Education
Skills
Certification
Interests
Hobbies
Timeline
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Kaukab Zaidi

Project Manager / Scrum Master/Delivery Coordinator
Dunwoody,GA

Summary

Over 20 years of professional experience with the last 7 years in the IT telecommunications industry , 2 Years as Project Manager/Scrum Master .

Communicate effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Ability to predict project duration, meeting productivity and schedule milestones. Mentoring, training and empowering the team to excel in its performance. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.

Overview

4
4
Certifications
17
17
years of post-secondary education
28
28
years of professional experience

Work History

Project Manager/Agile Scrum Master

Tech Mahindra Americas/AT&T
Atlanta , GA
2014.08 - Current
  • Broadband Network Management System Lightspeed DTV, U-verse, Legacy Application, Coordinate with applicable business partners to ensure correction of existing defects related to major, minor deployments and production outages in timely manner.
  • Manage all issues through various Stakeholders , Project Managers, SCM team, Production Application Support, Business Operation Assurance and Testing & Development teams.
  • Create and send daily status reports via meetings , presentations and meetings to wide range of viewership - 100 - 200 people.
  • Assessed 7-10 member scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Identified plans and resources required to meet project goals and objectives.
  • Lead sprint reviews, daily scrums and planning meetings to realize full team engagement.

Software Configuration Management Associate

Tech Mahindra, AT&T
Atlanta , GA
2013.01 - 2021.05
  • Part of CTIS team at, that is responsible for Computing Support Tools, Infrastructure and Software Configuration.
  • Planned and documented each release with cross functional team including thorough analysis of deployment features, process, timelines, tools and coordination with business partners that are dependent on application to be up and ready for integration.
  • Handled documents and artifacts of DG3 Deliverables for PRISM Coordinate with PMs and SQA to submit ITUP Deliverable for Audit Review and One SCM plan for Annual Audits, including all Applications.
  • Administration of JIRA Tool, ITRACK, SVN Access, AOTs CR , SVN Merges using Tortoise SVN, beyond compare related to releases of different Applications and their repositories.

Book Keeper /Managerial Assistant

SuperStop Corp INC
Lawrenceville , GA
2009.05 - 2013.01
  • Maintained and promoted good working relationship with staff, customers and other managers.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Verified accurate recordkeeping processes, reducing financial inconsistencies.

Instructor

St Micheal, Haque Academy
Karachi , Pakistan
1999.08 - 2008.12
  • As Department Head, ensured that highest standards were maintained .
  • Coordinated with instructors to design courses for students to stay atop latest technologies.
  • Attended education seminars to bring back key learning concepts and applied them .
  • Evaluated and revised lesson plans and course content to achieve student-centered learning with minimum of 35 Students per class.
  • Earned positive feedback from parents regarding classroom instruction and student learning success.

Education

Master of Science - Software Engineering

SZABIST University
Pakistan
2002.08 - 2004.10

Bachelor of Science - Microbiology

St. Joseph College
Pakistan
1989.08 - 2004.02

Skills

Project Manager

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Certification

PMP - Project Management Professional -Credential ID:2600713

Interests

Spending quality time with my family and explore new adventures with them .Serving the less privileged. Wish to travel around the world and study diverse culture of all nations.

Hobbies

Travelling, Socializing , Cooking and addressing all my family commitments with a smile.

Timeline

Project Manager/Agile Scrum Master

Tech Mahindra Americas/AT&T
2014.08 - Current

Software Configuration Management Associate

Tech Mahindra, AT&T
2013.01 - 2021.05

Book Keeper /Managerial Assistant

SuperStop Corp INC
2009.05 - 2013.01

Master of Science - Software Engineering

SZABIST University
2002.08 - 2004.10

Instructor

St Micheal, Haque Academy
1999.08 - 2008.12

Bachelor of Science - Microbiology

St. Joseph College
1989.08 - 2004.02

Oracle Database 10g Administrator Certified Professional [Dated:03/12/2012]

SAFe Agilist(4) Credential ID 677d1610-c015-4d33

Scrum Master-Credential ID:96583202302921

PMP - Project Management Professional -Credential ID:2600713

Kaukab ZaidiProject Manager / Scrum Master/Delivery Coordinator