Kaung Min Sett
Elmhurst,United States
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
1
1
year of professional experience
Work History
Host
Thai Pot Restaurant
2016.07 - 2016.08
- Answered customer questions about hours, seating, and menu information.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Swiftly and gently addressed any customer complaints or concerns, escalating it to management when necessary.
- Monitored seating area and checked restrooms regularly to keep spotless.
Host
Mukhata Thai BBQ & HotPot
2016.01 - 2016.06
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Warmly greeted and escorted guests to their assigned tables seating 300-500 people per shift.
- Presented menus and daily specials to guests while ensuring they had napkins, bread, and silverware.
- Coordinated with the waitstaff, kitchen and managers to ensure each guest was assigned and satisfied with their service.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Volunteer
Mary Chapman School For The Deaf
2017.03 - 2017.07
- Worked with teachers and administrators to create lesson plans and activities for deaf students
- Volunteered as a teacher assistant for deaf students for one year
- Monitored student progress and provided feedback to teachers and parents
- Participated in student activities and field trips
Education
General Education
IGCSE O Level in General Education
07.2018
Bachelor in Computer Science - Computer Science
University of the Pacific
03.2023
Skills
- Volunteered as a teacher assistant for deaf students for one year
- Highly proficient in Microsoft Office: Word, PowerPoint, Excel
- Communication - Proficient
- Teamwork - Expert
- Detail-Oriented - Proficient
- Interactive - Expert
- Reservations - Proficient
- Event Planning - Proficient
- Reservation Coordination - Proficient
- Customer Service - Proficient
- Guest Engagement - Proficient
- High-Volume Dining - Proficient
Languages
Chinese (Mandarin)
Elementary
Timeline
Volunteer
Mary Chapman School For The Deaf
2017.03 - 2017.07
Host
Thai Pot Restaurant
2016.07 - 2016.08
Host
Mukhata Thai BBQ & HotPot
2016.01 - 2016.06
General Education
IGCSE O Level in General Education
Bachelor in Computer Science - Computer Science
University of the Pacific
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